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AMERICAN CANCER SOCIETY logo

On-Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With a powerful combination of volunteers and employees, numbering over 1.3 million strong across the United States, ACS is committed to creating a world free of cancer by funding research, providing information and support to patients and caregivers, and advocating for public policies that promote cancer prevention and early detection. ACS is deeply rooted in a culture that values diversity and inclusion, understanding that a diverse workforce brings a variety of perspectives and talents essential to addressing the breadth of... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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