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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Established over a century ago, the Society funds and conducts cancer research, shares expert information, supports patients, and spreads the word about cancer prevention. The organization is widely respected for its comprehensive programs aimed at saving lives and improving the quality of life for cancer patients and their families. It operates through the commitment of its large network of employees and 1.3 million volunteers across the United States. The culture at the American Cancer Society is deeply rooted in diversity and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work independently and multitask
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work flexible hours including evenings and weekends
- Daytime availability
- Ability to stand for extended periods
- Ability to lift and move luggage or packages
- Physical endurance to handle a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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