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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical
Dental
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a solid foundation built on the efforts of 1.3 million volunteers and numerous staff members, ACS works tirelessly toward its lifesaving mission through education, advocacy, research funding, and patient support services. Headquartered in the United States, ACS has regional facilities across various states, including Hawaii, where the Hope Lodge facility stands as a beacon of hope and comfort for cancer patients and their families. This specialized lodge provides free temporary housing to cancer patients who must travel away... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Proficiency in Microsoft Office and multi-line phone systems
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Previous experience in hospitality, guest services, or a related field is preferred
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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