Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Life insurance
healthcare
Dental Insurance
Vision Insurance
Education Assistance
401(k) retirement plan
Job Description
Capitol Concierge Inc. is a distinguished hospitality service provider specializing in delivering premier concierge services tailored to meet the unique needs of residential communities. Renowned for its commitment to excellence, Capitol Concierge Inc. excels in creating warm, welcoming environments for residents and guests through personalized, attentive service. The company prides itself on fostering a professional, polished image and maintaining high standards in every aspect of its operations, thereby ensuring consistent satisfaction and comfort for the communities it serves. With a strong focus on customer service and operational excellence, Capitol Concierge Inc. operates in a dynamic, fast-paced industry where adaptability and... Show More
Job Requirements
- High school diploma required
- Bachelor’s degree preferred
- Three plus years of experience in hospitality, customer service, or related field preferred
- Strong verbal and written communication skills
- Excellent adaptability and problem-solving abilities
- Professional polished and customer-focused demeanor
- Ability to follow instructions and handle feedback
- Detail-oriented efficient and able to work independently and as part of a team
- Ability to quickly adjust to different shifts and locations
- Proficiency in Microsoft Office Suite
- Knowledge of Building Link or Key Link is a plus
Job Qualifications
- High school diploma
- Bachelor’s degree preferred
- Three or more years of experience in hospitality, customer service, or a related field preferred
- Strong verbal and written communication skills
- Excellent adaptability and problem-solving abilities
- Professional, polished, and customer-focused demeanor
- Ability to follow instructions and handle constructive feedback
- Detail-oriented, efficient, and able to work independently and as part of a team
- Ability to quickly adjust to different shifts and locations
- Proficiency in Microsoft Office Suite (2013 or later)
- Knowledge of Building Link or Key Link software a plus
Job Duties
- Provide outstanding customer service adhering to Capitol Concierge Inc. standards
- Maintain a welcoming and organized front desk, lobby, and entryways
- Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
- Maintain community refreshment areas including coffee, water, and continental breakfast
- Answer phones, provide information, forward calls, and take messages as needed
- Sign for, track, and distribute packages to residents
- Accept and log service requests from residents
- Monitor and manage visitor parking and issue parking passes if applicable
- Handle resident noise complaints after leasing office hours
- Contact emergency services when necessary including fire, medical, or police assistance
- Track and inspect community amenity areas especially when rented by residents
- Perform other duties as assigned by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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