On Call - Banquet Server - Hotel Valley Ho

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

retirement plans

Paid Time Off

On-site wellness programs

Local discounts

Employee rates on hotel stays

401K with company match

recognition programs

Job Description

Pyramid Global Hospitality is a renowned hospitality management company dedicated to creating exceptional guest experiences while fostering a supportive and inclusive work environment for its employees. With a global presence spanning over 230 properties worldwide, Pyramid Global Hospitality is committed to a People First culture that prioritizes employee growth, development, and wellbeing. The company offers comprehensive benefits, ongoing training, and unique perks such as on-site wellness programs and employee rates on hotel stays. Employees at Pyramid Global Hospitality are valued and encouraged to build meaningful relationships while advancing their careers in a collaborative and dynamic setting.

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Job Requirements

Must be extremely organized
Previous food and beverage experience required
Ability to transport up to 50 lbs. though a crowded room on a continuous basis throughout the shift
Good communication essential
Must be motivated and a self-starter
Ability to lift moderate weights and remain on feet for prolonged period of time
Ability to carry loaded trays on slippery surfaces
Ability to handle hot plates and equipment
Pleasant personality to effectively deal with guests
Strong attention to detail a must
Ability to listen effectively, to speak and write English clearly
Has a sincere desire to provide the utmost in guest service
Must adhere to practices of occupational safety and health including wearing personal protective equipment when required
Must be able to work in an area with high noise levels (music, guest conversations), and still maintain guest service
Must be able to work outdoors in extreme temperatures
Possess excellent leadership, communication and interpersonal skills
Ability to identify, address and resolve conflict
Maintain good safety habits and report unsafe or hazardous conditions to Security

Job Qualifications

Must be extremely organized
Previous food and beverage experience required
Knowledge of appropriate table settings and service ware
Ability to remember, recite and promote the variety of menu items
Good communication essential
Must be motivated and a self-starter
Pleasant personality to effectively deal with guests' questions and service
Strong attention to detail
Ability to listen effectively, to speak and write English clearly
Has a sincere desire to provide the utmost in guest service
Possess excellent leadership, communication and interpersonal skills
Ability to identify, address and resolve conflict
Maintain good safety habits and report unsafe or hazardous conditions to Security

Job Duties

Be familiar with all standards of proper service etiquette and adhere to these standards throughout guests' dining experience
Attend all scheduled staff meetings, roll call meetings before events and supplemental training sessions
Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages
Be familiar with emergency safety measures
Set up the event room as instructed by the Captain and/or Manager to include linen, service ware, and glassware
Greet guests and respond to request in a friendly and courteous manner
Serve food and/or beverage in the order and to the expectation of the Captain and/or Manager to ensure consistency throughout the event
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
Replenish beverages as necessary and check with guests for overall satisfaction
Check side duty list for opening and closing duties
Once function is complete, reset the event room according to the Captain's specifications to ensure the readiness of the room for the following function
Perform all assigned side work to include replenishing condiments and restocking the shelves with supplies
Abide by all State, Federal and hotel liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management
Perform any other duties as assigned by the Banquet Captain and/or the Banquet Manager
No cell phones or personal calls and no gum chewing anytime
Parking, eating & smoking in designated employee areas only
One meal per shift is provided through the employee cafeteria only

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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