On-Call Banquet Server AC Hotel, Worcester, MA

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

flexible scheduling

Professional work environment

Opportunities for advancement

Employee Discounts

team-oriented culture

Training and Development

recognition programs

Job Description

AC Hotel Worcester, located in Worcester, Massachusetts, is a premier hospitality establishment known for its blend of modern style and comfortable accommodations tailored to both business and leisure travelers. As part of the Marriott portfolio, AC Hotel Worcester emphasizes European-inspired design, exceptional service, and elevated guest experiences. The hotel offers a variety of amenities including stylish guest rooms, a vibrant lobby that serves as a social hub, and meeting and event spaces ideal for hosting memorable occasions. Situated in a dynamic city setting, the hotel attracts a diverse clientele ranging from corporate guests attending conferences to families and individuals seeking... Show More

Job Requirements

Excellent interpersonal and customer service skills
previous server experience preferred
ability to operate point-of-sale system
ability to work quickly and efficiently
organizational and time management skills
ability to work with a team
ability to maintain personal hygiene
must be able to lift, balance and carry trays of food weighing up to 25 pounds
ability to work varied hours, including nights, weekends and holidays

Job Qualifications

Excellent interpersonal and customer service skills
previous server experience preferred
ability to operate point-of-sale system
ability to work quickly and efficiently
organizational and time management skills
ability to work with a team
ability to maintain personal hygiene

Job Duties

Ensure banquet rooms are set according to banquet event orders and management specifications
acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting
take orders from guests and deliver to appropriate person to execute
review and understand event plan at beginning of each shift
maintain knowledge of all menu items and composition
deliver food, beverages, condiments and other requested items
ensure that food is prepared correctly and to the guest's satisfaction
return incorrect or improperly cooked items to the kitchen
collect plates and clear table as guests finish their meal
adhere to all applicable brand standards for food and beverage service and compliance with state liquor policies
clean designated areas in accordance with defined procedures
ensure sideboards are adequately stocked
set tables to standards, and that all items are clean and in good repair
assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
perform other related duties as assigned

Job Location

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