On Call Banquet Server

Sonesta International Hotels is a leading hospitality company recognized as the 8th largest hotel operator in the United States. With a robust and rapidly expanding presence, Sonesta features an impressive portfolio that combines full-service and focused service hotels located in major cities across the nation. The company manages, owns, and franchises properties, creating an extensive network of over 1000 hotels spanning eight countries. Sonesta's hospitality approach centers around the human connection, delivering exceptional guest experiences with passion, loyalty, and distinctive service quality. This commitment to thoughtful service and a unique hospitality culture distinguishes Sonesta as a preferred destination for travelers and guests seeking comfort, value, and memorable stays. Sonesta embraces a diverse and inclusive workforce, fostering growth and success in an environment where employees thrive collectively under their motto “Together We Thrive.” The company offers promising career opportunities and is dedicated to employee wellbeing and professional development, making it a desirable workplace within the hotel industry.

This particular role is focused on providing exemplary banquet service that aligns with Sonesta's high standards of customer care. As part of the banquet team, the individual will be responsible for offering efficient and friendly service during functions, ensuring all guests enjoy a professional and top-quality experience. The role requires knowledge of service schedules, menu details, and understanding the specific needs of VIP guests. Responsibilities include setting up and breaking down banquet areas according to event orders, assisting with tables and beverage service, managing guest requests attentively, and maintaining cleanliness and organization in assigned areas. The position requires adherence to liquor liability laws and proper handling of service equipment and supplies to minimize waste and breakage. Team players will attend staff meetings and training sessions to stay aligned with company standards and continuously improve service delivery.

Employees in this role are expected to have strong communication skills to interact professionally with guests and team members alike. They need the ability to anticipate guests' needs, resolve issues efficiently, and consistently create positive experiences. Being familiar with the hotel property and various ongoing events is essential for smooth operation. Additionally, the role demands physical activity, including lifting, carrying trays, and pushing carts. This job offers an hourly pay range of $10.25 to $12.25, with exact compensation depending on experience and skills. Sonesta also provides a comprehensive benefits package to support their employees' health, financial security, and work-life balance, including medical, dental, vision insurance, retirement plans, paid leave, and various employee perks. The company is an equal opportunity employer committed to diversity and inclusion in its workforce, encouraging all qualified candidates to apply for this position and contribute to an outstanding hospitality experience.