
OFFICIAL LODGING REGIONAL MANAGER (WEST COAST - SAN DIEGO
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $120,000.00 - $140,000.00
Work Schedule
Flexible
Job Description
Marine Corps Community Services (MCCS) is a dynamic and comprehensive organization committed to supporting and enhancing the quality of life for Marines, their families, and others within the Marine Corps community. MCCS operates a wide range of programs and services designed to foster a supportive environment that promotes personal and professional growth, well-being, and readiness. The organization includes a team-oriented workplace made up of military personnel, civilian employees, contractors, and volunteers, all dedicated to ensuring smooth and effective operations. MCCS is known for its unwavering commitment to service excellence and fostering a positive impact on the Marine Corps community it serves.
This specific position is based in San Diego, CA, with potential duty stations at MCAS Miramar, MCB Camp Pendleton, or MCRD San Diego. The role is for the Official Lodging Regional Manager (West Coast) NF5, a leadership position critical to overseeing Marine Corps Housing and Lodging Services (MCHS) across multiple locations on the West Coast. The Regional Manager will provide operational oversight and strategic direction for all Permanent Change of Station (PCS) and Temporary Duty (TDY) lodging operations, including the Inns of the Corps and Billeting facilities.
The Official Lodging Regional Manager plays a pivotal role in guiding and supporting the Assistant Regional Manager along with PCS Lodging and TDY Billeting Managers in maintaining high standards of service delivery, facility condition, financial performance, and employee satisfaction. The individual in this role is responsible for ensuring compliance with brand operating standards, coordinating development budgets, capital planning, and staff training initiatives. Regular facility inspections and program audits are integral aspects of maintaining operational excellence.
Additional responsibilities include analyzing facility status and financial results to recommend improvements, preparing productivity and financial reports, and coordinating with multiple stakeholders to enhance marketing strategies and promotional programming. The role demands frequent travel within the designated region to perform property visits, conduct training, and engage in meetings and conferences.
This management role is essential for maintaining the quality and efficiency of lodging services that support the mobilization and well-being of the Marine Corps community. Success in this position requires strong communication skills, business acumen, leadership capabilities, and the flexibility to manage fluctuating work schedules. The Official Lodging Regional Manager is also expected to ensure compliance with Equal Employment Opportunity policies, safety protocols, and environmental standards, creating a safe and inclusive work environment.
This white-collar position may occasionally require lifting up to 20 pounds. Candidates should be prepared for comprehensive responsibilities involving program administration, financial oversight, staff training, and customer service excellence. Employment requires successful completion of a National Agency Check and Inquiries (NACI) and adherence to the Department of Navy policies ensuring a discrimination-free, drug-free, and equitable workplace. MCCS offers a rewarding career for those passionate about supporting the Marine Corps community through exceptional hospitality management and service operations.
This specific position is based in San Diego, CA, with potential duty stations at MCAS Miramar, MCB Camp Pendleton, or MCRD San Diego. The role is for the Official Lodging Regional Manager (West Coast) NF5, a leadership position critical to overseeing Marine Corps Housing and Lodging Services (MCHS) across multiple locations on the West Coast. The Regional Manager will provide operational oversight and strategic direction for all Permanent Change of Station (PCS) and Temporary Duty (TDY) lodging operations, including the Inns of the Corps and Billeting facilities.
The Official Lodging Regional Manager plays a pivotal role in guiding and supporting the Assistant Regional Manager along with PCS Lodging and TDY Billeting Managers in maintaining high standards of service delivery, facility condition, financial performance, and employee satisfaction. The individual in this role is responsible for ensuring compliance with brand operating standards, coordinating development budgets, capital planning, and staff training initiatives. Regular facility inspections and program audits are integral aspects of maintaining operational excellence.
Additional responsibilities include analyzing facility status and financial results to recommend improvements, preparing productivity and financial reports, and coordinating with multiple stakeholders to enhance marketing strategies and promotional programming. The role demands frequent travel within the designated region to perform property visits, conduct training, and engage in meetings and conferences.
This management role is essential for maintaining the quality and efficiency of lodging services that support the mobilization and well-being of the Marine Corps community. Success in this position requires strong communication skills, business acumen, leadership capabilities, and the flexibility to manage fluctuating work schedules. The Official Lodging Regional Manager is also expected to ensure compliance with Equal Employment Opportunity policies, safety protocols, and environmental standards, creating a safe and inclusive work environment.
This white-collar position may occasionally require lifting up to 20 pounds. Candidates should be prepared for comprehensive responsibilities involving program administration, financial oversight, staff training, and customer service excellence. Employment requires successful completion of a National Agency Check and Inquiries (NACI) and adherence to the Department of Navy policies ensuring a discrimination-free, drug-free, and equitable workplace. MCCS offers a rewarding career for those passionate about supporting the Marine Corps community through exceptional hospitality management and service operations.
Job Requirements
- Bachelor's degree in relevant field or appropriate combination of education and experience
- Five years of related commercial hotel industry experience
- Ability to evaluate effectiveness of policies and procedures
- Strong communication skills both oral and written
- Ability to travel regularly within designated region
- Willingness to work a fluctuating work schedule
- Ability to lift up to 20 pounds occasionally
- Must comply with MCCS drug-free workplace policy
- Successful completion of National Agency Check and Inquiries (NACI)
- Mandatory direct deposit of net pay
- Commitment to upholding Equal Employment Opportunity and safety policies
Job Qualifications
- Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field
- Five years of experience in commercial hotel industry with knowledge of business practices, financial management, branded concepts, and administrative procedures
- Ability to evaluate policies, procedures, and operational programs effectively
- Strong oral and written communication skills
- Demonstrated business acumen
- Ability to travel as required
- Knowledge of hospitality industry standards and management techniques
- Experience in budget development and capital planning
- Leadership skills in managing teams and service delivery
Job Duties
- Serve as Official Lodging Regional Manager with program oversight of PCS and TDY Official Lodging operations in a defined region
- Provide leadership, support, and operational guidance to Assistant Regional Manager and Lodging Program Managers
- Assist in achieving compliance with brand operating standards
- Develop budgets, capital plans, training, and oversight of lodging facilities
- Aid in policy development, standards enforcement, and service delivery improvements
- Conduct training related to lodging operations, brand standards, and financial metrics
- Maintain relationships with industry professionals and lodging leadership in sister services
- Conduct regular property visits and inspections to ensure standards
- Create productivity reports, analyze financial results, approve work schedules, and manage budgets
- Plan marketing strategies and promotional programming
- Travel regularly within the designated region for work assignments and conferences
- Prepare correspondence, presentations, and briefing materials
- Analyze and resolve customer complaints and ensure operational compliance
- Support Equal Employment Opportunity and safety policies
- Monitor programs and initiate corrective action as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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