OFFICE TECHNICIAN (TYPING)

The Department of Consumer Affairs (DCA) is a pivotal state agency dedicated to protecting and serving California consumers while ensuring a competent and fair marketplace. With a comprehensive network consisting of 36 different boards, bureaus, a commission, and a program, the department licenses and regulates more than 3.4 million licensees across over 280 license types including certificates, registrations, and permits. DCA champions consumer education, safeguards professionals from unfair competition by unlicensed practitioners, and fosters an inclusive, safe, and secure work environment that values diversity and equitable treatment for all members of the public. The Physical Therapy Board of California (PTBC), a key component of DCA, licenses and disciplines physical therapists and therapist assistants, providing essential consumer services such as verifying educational and professional backgrounds, disseminating information about physical therapy practice, and investigating complaints to uphold professional standards.

This exciting opportunity is for the position of Receptionist under the classification of Office Technician (Typing) within the PTBC based in Sacramento County. This is a 12-month limited term, full-time position that may be extended up to 24 months or converted to permanent status. The salary range for this role is $3,829.00 to $4,794.00 per month, with new-to-state candidates appointed at the minimum salary level or minimum alternate range when applicable. The role demands proficiency in typing with a required valid typing certificate demonstrating the minimum speed outlined in the classification specifications.

As a Receptionist at the Department of Consumer Affairs, the incumbent is responsible for performing a variety of clerical and receptionist duties in a professional office environment. Key responsibilities include greeting and assisting visitors, answering and directing telephone calls, managing mail and documents, scheduling appointments, and maintaining accurate records. This position requires daily use of a personal computer and telephone, and the incumbent must be comfortable working in an office setting with controlled temperature and artificial light. The employee will work up to 40 hours per week, ensuring the delivery of equitable services and maintaining confidentiality of sensitive information in compliance with state regulations and department policy.

The role is integral to the effective operation of the PTBC, requiring strong communication and interpersonal skills, attention to detail, and the ability to manage multiple tasks efficiently. Candidates must have a commitment to creating and supporting a workplace that embraces diversity, avoids discrimination, and provides outstanding customer service to all Californians. In addition to performing general receptionist functions, the candidate will contribute to the department's mission of protecting consumers and regulating licensed professionals by facilitating smooth office operations and ensuring professional representation during all public interactions.

Working conditions include a stable office environment with no unusual physical demands. Successful candidates will undergo a criminal record check in compliance with California regulations due to the sensitive nature of the work. The position supports telework as in-office only and is located within a state government agency renowned for its dedication to public service and professional integrity. This role offers a unique opportunity to be part of a dynamic team dedicated to the well-being of California's consumers and licensed professionals.