Office Services Associate - M - F 9am-6pm

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.43 - $16.50

Benefits

Various health insurance options including medical, dental, vision, prescription drug

401k Retirement Savings Plan Including Employer Match

Paid Time Off

Life insurance

Paid parental leave

short-term and long-term disability

Healthcare and dependent care flexible spending accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee assistance program

Additional Employee Perks and Discounts

Job Description

Williams Lea is a renowned global provider of business process outsourcing services, committed to delivering efficient and innovative support solutions across diverse industries. With a history spanning over 200 years, the company has evolved and adapted to the changing landscape of business needs, blending technology with expertise and strong processes to enhance operational efficiency for its clients. Employing over 5,200 professionals worldwide, Williams Lea specializes in complex and highly regulated environments, ensuring that every service is precisely tailored to meet client expectations while promoting a culture of innovation and continuous improvement. Their dedication to fostering a diverse and inclusive workplace... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year office services experience
Proficiency with mail, phone, email, digital reprographics and mail equipment
Strong customer service skills
Good written and verbal communication skills
Ability to meet deadlines and manage multiple projects
Attention to detail and organizational skills
Ability to handle confidential information
Problem-solving skills and good judgement
Teamwork and interpersonal skills
Ability to work in a fast-paced professional environment
Self-motivated attitude with positive approach
Physical ability to lift up to 50 lbs regularly

Job Qualifications

High school diploma or equivalent
Minimum 1 year office services experience preferably in a legal, banking or large corporate environment
Skilled in the use of mail, phone, email, digital reprographics and mail equipment
Familiar with general back office procedures to meet and maintain client satisfaction
Proven customer service skills are required
Good written and verbal communication skills, including professional telephone and email etiquette
Attention to detail with good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to make independent decisions that conform to business needs and policy
Good problem-solving skills, with ability and understanding of when to escalate a problem
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds
Ability to work in a fast-paced environment
Must be self-motivated with positive can-do attitude

Job Duties

Utilize appropriate logs for all office services work
Ensure that job tickets are properly filled out before beginning work
Perform work in office services, primarily reprographics, mail and intake functions according to established procedures
Follow procedures to run jobs in proper order
Communicate with supervisor or client on job or deadline issues
Meet contracted deadlines for accepting, completing, and delivering all work
Troubleshoot basic equipment problems
Be able to lift up to 50 lbs on a regular basis
Prioritize workflow
Perform quality assurance on own and work of others
Load machines with various paper, toner, supplies
Answer telephone, emails, and place service calls when needed
Interact with clients in person, over the phone or electronically
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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