Office Receptionist/ Customer Service & Sales Representative

Our organization is a bustling business environment that prides itself on delivering excellent customer service and efficient front office management. We are looking for a bilingual Office Receptionist and Customer Service & Sales Representative who can be the friendly face of our establishment, welcoming visitors, clients, and vendors with genuine professionalism and warmth. As an office-based role, you will be integral to maintaining smooth daily operations and supporting our dynamic team with a variety of administrative and customer service tasks. We are committed to fostering a vibrant and energetic workplace where the right candidate can expand their administrative skills, develop expertise in customer service and sales, and thrive in a stimulating office atmosphere. This is an exciting opportunity for someone with strong organizational skills and excellent communication abilities to make a meaningful impact on client relations and overall office effectiveness.

In this role, you will be responsible for greeting all visitors and clients with enthusiasm, making sure first impressions reflect our company’s values of friendliness and professionalism. You will manage the main office phone line efficiently, redirecting calls, answering enquiries via multiple communication channels including phone, email, and in-person interactions. The position demands a proactive approach in maintaining organized filing systems — both physical and digital — using common office software like Microsoft Office Suite and Google Workspace to aid in seamless record keeping, data entry, and document preparation. Attention to detail and accuracy in proofreading documents will be essential as you support calendar management and appointment scheduling for various departments.

Your contributions will extend beyond traditional receptionist duties to assist in sales transactions at the counter, managing supply inventory, and handling basic bookkeeping functions through QuickBooks. Customer satisfaction will remain a priority; you will address client questions, resolve issues, and process payments with a positive and helpful demeanor. Our ideal candidate thrives in fast-paced environments, balancing multitasking with precision while maintaining a productive and friendly attitude towards customers and colleagues alike. This role offers a competitive hourly wage starting from $15 and emphasizes in-person collaboration to promote a cohesive team experience. If you are passionate about delivering exceptional customer service and want to grow your career in office administration and sales, this position provides a rewarding and supportive setting to achieve your professional goals.