Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Associa is a leading community management company with more than 225 branch offices operating across North America, dedicated to building the future of community living for nearly five million residents worldwide. Since its inception over 43 years ago, Associa has grown exponentially to become a trusted name in the industry, valued for its commitment to education, expertise, and innovation. The company's team of over 11,000 professionals embodies these values, continuously pushing forward with cutting-edge solutions and unparalleled service to enhance the residential experience. Headquartered in San Diego, California, Associa is a full-service property management firm that specializes in homeowner associations, community associations, and multifamily management. The firm offers a comprehensive approach to property management, combining technology, personalized service, and community-focused strategies to meet the diverse needs of its clients.
The Receptionist role at Associa is pivotal in maintaining the first positive impression and an efficient operational flow at the branch level. This full-time position is based in the San Diego office located at 10805 Rancho Bernardo Road, Suite 250. The ideal candidate will be professional, customer-oriented, and adept at managing multiple tasks effectively in a fast-paced environment. With compensation ranging from $19.00 to $23.00 per hour, this role emphasizes not only front-desk duties but also various administrative responsibilities. The receptionist will be responsible for managing incoming calls, greeting visitors warmly, and ensuring seamless communication within the office. Additionally, the role demands proficiency with Microsoft Office tools, knowledge of general office equipment, and the ability to handle confidential information with discretion.
In this capacity, the receptionist acts as a crucial communication hub, supporting both internal teams and external clients. Beyond managing the reception area, the receptionist assists with special administrative projects, organizes conference room calendars, and handles mail processing according to company policies. By maintaining a neat and professional lobby environment, this position ensures that both staff and visitors experience a welcoming and organized atmosphere. The position is ideal for self-motivated individuals who are proactive, detail-oriented, and team players. Associa deeply values diversity and inclusion, ensuring equal employment opportunities for all candidates regardless of background or personal characteristics. Joining Associa means becoming part of an innovative and dedicated team focused on positively impacting communities and driving lasting value in property management.
The Receptionist role at Associa is pivotal in maintaining the first positive impression and an efficient operational flow at the branch level. This full-time position is based in the San Diego office located at 10805 Rancho Bernardo Road, Suite 250. The ideal candidate will be professional, customer-oriented, and adept at managing multiple tasks effectively in a fast-paced environment. With compensation ranging from $19.00 to $23.00 per hour, this role emphasizes not only front-desk duties but also various administrative responsibilities. The receptionist will be responsible for managing incoming calls, greeting visitors warmly, and ensuring seamless communication within the office. Additionally, the role demands proficiency with Microsoft Office tools, knowledge of general office equipment, and the ability to handle confidential information with discretion.
In this capacity, the receptionist acts as a crucial communication hub, supporting both internal teams and external clients. Beyond managing the reception area, the receptionist assists with special administrative projects, organizes conference room calendars, and handles mail processing according to company policies. By maintaining a neat and professional lobby environment, this position ensures that both staff and visitors experience a welcoming and organized atmosphere. The position is ideal for self-motivated individuals who are proactive, detail-oriented, and team players. Associa deeply values diversity and inclusion, ensuring equal employment opportunities for all candidates regardless of background or personal characteristics. Joining Associa means becoming part of an innovative and dedicated team focused on positively impacting communities and driving lasting value in property management.
Job Requirements
- Professional communication skills including phone, interpersonal, written, and verbal
- strong customer service skills
- proficient knowledge of Microsoft Office products
- knowledge of general office equipment
- ability to maintain confidentiality and exercise discretion in all duties and responsibilities
- self-motivated
- proactive
- detail-oriented
- team player
Job Qualifications
- Professional communication skills including phone, interpersonal, written, and verbal
- strong customer service skills
- proficient knowledge of Microsoft Office products including Word, Excel, and Outlook
- knowledge of general office equipment such as copier, fax, and phone systems
- ability to maintain confidentiality and exercise discretion
- self-motivated, proactive, detail-oriented, and a team player
Job Duties
- Professionally greet and direct all visitors
- answer phone calls and route them appropriately
- assist with special administrative projects
- manage conference room calendars
- screen and distribute general messages from email and voicemail systems
- assist with mail handling in accordance with client and company policies
- ensure the lobby area is neat and presentable at all times
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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