Job Overview
Employment Type
Full-time
Benefits
Career advancement opportunity
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
10 major holidays off
401k
Employee Referral Program
Job Description
Serenity Healthcare is a distinguished leader in the healthcare technology sector, committed to revolutionizing patient care through innovative medical devices and evidence-based treatment methods. Based in Jacksonville, FL, Serenity Healthcare offers advanced solutions designed to provide long-term success for patients, especially when traditional treatments have failed. The company prides itself on combining cutting-edge technology with compassionate care to help patients reclaim their lives, ensuring a holistic and supportive healthcare experience. Serenity’s dedication to continuous improvement and research-backed methods makes it a leading player in the healthcare technology field, attracting professionals passionate about making a tangible difference in patients' lives.Show More
Job Requirements
- High school diploma or GED
- At least 1 year of full-time customer service experience, reception, or personal customer service industry
- Ability to multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Basic math skills
Job Qualifications
- High school diploma or GED
- Excellent verbal and written communication skills
- Basic math skills
- Proven ability to multitask in a fast-paced environment
- At least 1 year of full-time customer service experience, reception, or personal customer service industry
Job Duties
- Update and verify customer information upon each visit
- Help patients feel valued by creating rapport and remembering their names, interests, and stories
- Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges
- Ensure a positive patient experience by providing support and compassion
- Rotate through other various office tasks throughout the day
Job Location
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