Office Manager | Charlotte, NC

Artisanal Brewing Ventures (ABV) is a leading regional craft alcohol company in the United States, recognized among the top 10 in the country. ABV brings together five long-standing and successful craft brands with more than 75 combined years of experience in the craft beverage industry. These brands include Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing, and Southern Tier Distilling. With a widespread presence across five states—New York, Pennsylvania, Ohio, Virginia, and North Carolina—ABV operates taprooms, production facilities, and corporate headquarters, creating a strong network dedicated to producing and promoting high-quality craft beverages. The company’s culture thrives on passion for the craft, creativity, collaboration, and continuous learning, always pushing the boundaries to provide exceptional products to craft enthusiasts worldwide.

The company emphasizes comprehensive employee benefits such as competitive compensation, no waiting period to enroll in exceptional health benefits, paid family leave, flexible schedules, generous paid time off, ample product discounts, and numerous opportunities for growth across the five successful brands. ABV fosters a supportive and engaged workplace where employees are encouraged to develop skills and pursue career advancements while being part of a community united by a love for craft beer, cider, and spirits.

The role of Office Manager at ABV’s Charlotte, NC location plays a crucial part in supporting the DTC (direct-to-consumer) Support Team and managing the overall office environment. This position is vital for facilitating smooth administrative operations, enhancing team coordination, and supporting various technical projects that underpin the company’s success. Reporting directly to the Director of DTC Operations, the Office Manager ensures the seamless management of technical tools, software platforms, and office procedures that contribute to operational efficiency and a welcoming workplace atmosphere.

The Office Manager’s responsibilities are diverse and detail-oriented, including managing critical DTC software systems such as SharePoint, ScheduleFly, Tripleseat, Untappd, Approve for Good, and eCommerce platforms. They will support new user onboarding and technology setup, handle merchandise eCommerce tasks like stock management and seasonal planning, and oversee donation software with budget monitoring and reporting functions. Beyond technology and commerce support, this role involves maintaining organizational excellence by managing communications, schedules, monthly compliance tracking, and other general administrative duties.

On the office management front, the individual will maintain confidentiality in handling mail and communications, lead employee engagement activities like the Charlotte Brew Crew, manage office supplies and facilities, coordinate visitor logistics, and provide executive-level support including calendar management and administrative coordination. The ideal candidate will demonstrate a proactive, solution-oriented approach with strong communication skills, a passion for technology, and an appreciation for craft beverages.

In summary, ABV offers a dynamic and growth-oriented work environment where an Office Manager can thrive by contributing significantly to both the administrative backbone and the vibrant company culture. This role is perfect for candidates who value collaboration, operational excellence, and are excited to be part of a passionate community united by craft and quality.