Office Manager - (NIH)

Teya is a leading provider of environmental services specializing in healthcare facilities, with a strong federal contract presence at the prestigious NIH Clinical Center located in Building 10, Bethesda, MD. The company is committed to delivering high-quality housekeeping and operational services that support critical healthcare and research environments. Teya prides itself on fostering a culture of professionalism, compliance, and employee development, ensuring that all staff are equipped to meet the rigorous demands of federal healthcare contracts. With its competitive compensation structure aligned with the Service Contract Act (SCA) wage determinations and an all-encompassing benefits program, Teya offers a rewarding career path within a dynamic and high-stakes industry.

The Office Manager role within the Environmental Services (EVS) department at the NIH Clinical Center is a pivotal position responsible for a comprehensive suite of administrative, payroll, human resources, and operational support tasks. Serving as the primary administrative liaison among EVS management, NIH contracting personnel, and Teya's corporate operations, this role requires meticulous attention to detail, exceptional organizational skills, and an unwavering commitment to confidentiality and professionalism. The Office Manager oversees payroll processing, personnel record management, new hire onboarding, and employee training coordination, all within the framework of stringent federal regulations and union wage compliance. This ensures seamless operational workflows and successful contract compliance in support of a sizeable federal healthcare housekeeping contract.

The role involves the maintenance of accurate payroll records in adherence to the collective bargaining agreements and SCA wage requirements, guaranteeing that employees are compensated correctly for hours worked, leave, and differential pay. Additionally, the Office Manager coordinates new hire processes from the submission of employment applications and background checks to badge issuance and orientation scheduling, ensuring that all new employees integrate efficiently into the EVS team with full training and benefits enrollment.

In training coordination, the Office Manager schedules and tracks mandatory training programs that are critical for compliance with NIH requirements including OPSEC, Anti-Terrorism, HIPAA, and Bloodborne Pathogens, among others. They sustain training records, issue timely reminders for compliance, and manage occupational health documentation such as physical exams and immunizations, collaborating closely with NIH's health programs.

Administrative support extends to compiling and filing essential records, preparing reports and presentations using Microsoft Office tools, investigating incidents, managing worker's compensation documentation, and assisting with NIH contract deliverables. The Office Manager ensures that all these tasks are handled with the utmost confidentiality, in line with HIPAA and NIH privacy policies, while maintaining high standards for professionalism, courtesy, and respect in all interactions with patients, hospital staff, research participants, and fellow employees.

Candidates must possess a minimum of two years of office management, administrative, or HR experience, preferably in a government, healthcare, or federal setting. Proficiency in Microsoft Office, particularly Excel, is essential, along with knowledge of union wage rates and payroll compliance. Excellent communication skills, organizational prowess, and the ability to manage multiple deadlines while maintaining strict confidentiality are paramount. Pre-employment requirements include a federal background check and drug screening, consistent with NIH and federal security standards. While bilingual Spanish skills are advantageous, they are not mandatory.

This position offers an enriching environment for candidates eager to contribute to a critical healthcare operation and develop their career within an organization that values integrity, compliance, and employee growth. Teya also supports career progression through clear pathways and substantial benefits including federal employee health benefits, paid time off, dental and vision insurance, and a matching 401(k) plan, underscoring its commitment to employee well-being and professional advancement.