Office Management and Facilities Support

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.12
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Professional development opportunities
performance-based incentives

Job Description

Shared ServicesArgo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Both Argo and Farm Family are committed to partnering with agents and brokers to provide tailored insurance solutions that help businesses manage and mitigate risks with confidence. These brands have established a strong reputation in the insurance market by focusing on delivering superior service, innovative insurance products, and maintaining long-lasting relationships with their customers and business partners. Clearbrook Holdings Inc., being the parent company, supports these brands with the resources and infrastructure necessary to thrive in a competitive marketplace.

The Corporate Receptionist position based in San Antonio, TX, is a crucial role within the Shared Services segment of these organizations. This on-site role offers an exciting opportunity to be the welcoming face of the San Antonio office, directly influencing first impressions for visitors and callers. The Corporate Receptionist acts as the primary point of contact, providing professional and warm interactions to all office visitors and managing the main reception line efficiently. In addition to greeting guests, this position demands coordination of daily office operations, including handling mail and packages, managing conference room bookings, and supporting office supply inventory.

This position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and values clear, professional communication. The Corporate Receptionist will also work closely with various stakeholders to maintain security and access controls and support employee engagement initiatives. This role contributes significantly to the office's smooth functioning and overall employee experience by participating in business continuity and readiness activities.

Working in this role from Monday to Friday during regular business hours, the candidate will be part of a collaborative team that values dependability, teamwork, and a service-oriented mindset. The position offers a competitive salary range from $34,000 ($16.35/hr) to $46,000 ($22.12/hr), commensurate with experience and includes eligibility for performance-based bonuses as well as a comprehensive benefits package. The role includes some light physical activities such as lifting up to 25 lbs and occasional overtime as required, reflecting the varied nature of office support tasks involved.

Overall, the Corporate Receptionist role at Shared ServicesArgo and Farm Family presents an excellent opportunity for an individual passionate about customer service and office management in a respected insurance company setting. The chance to contribute to a highly professional and welcoming office environment while supporting various administrative and operational needs makes this position an attractive career move for candidates seeking stability, growth, and a collaborative workplace culture.

Job Requirements

  • Customer service experience
  • ability to manage multiple tasks in a fast-paced environment
  • proficiency in MS Office
  • strong communication skills
  • professional etiquette
  • dependability
  • teamwork
  • ability to lift up to 25 lbs

Job Qualifications

  • Customer service experience
  • corporate reception or office services preferred
  • Strong communication skills, professional etiquette, and attention to detail
  • Comfort with multitasking in a fast-paced environment
  • Proficiency with MS Office
  • bilingual skills a plus
  • Dependability, teamwork, and a service-oriented mindset

Job Duties

  • Greet visitors and manage the main reception line with professionalism and warmth
  • Route calls, support the corporate switchboard, and maintain accurate call guides
  • Coordinate visitor access, security protocols, and building/vendor relationships
  • Support mail, packages, conference room scheduling, and office supply management
  • Assist with employee engagement events and internal communications
  • Participate in business continuity and failover readiness activities
  • Provide day-to-day support to Office Services to keep the workplace running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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