
Job Overview
Compensation
Hourly
Range $11.75 - $15.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Life insurance
Job Description
Lowes Foods is a well-established grocery retail company committed to providing exceptional service and quality products to its customers. Known for its community-focused approach and dedication to fresh, local produce, Lowes Foods operates numerous stores across several states, aiming to enhance the shopping experience through innovative services and friendly engagements. As part of a dynamic retail environment, Lowes Foods continuously seeks motivated individuals who are passionate about delivering excellent guest service and maintaining operational efficiency. The company prides itself on fostering a supportive and inclusive workplace culture where team members are encouraged to grow professionally while contributing to the overall success of the organization.
The role of Cash Office Supervisor at Lowes Foods is integral in ensuring that every guest receives the fastest and most pleasant checkout experience possible, adhering strictly to the company’s Guest Service Standards. This position involves supervising the cash office operations, maintaining sales-related assets, and overseeing cashier performance and security protocols. The supervisor will handle critical cash-related functions such as preparing bank deposits, processing invoices, and managing payroll check approvals, all while ensuring cash office security and compliance with company policies. The role requires a combination of leadership skills, attention to detail, and the ability to multitask efficiently within a fast-paced retail environment.
Specifically, the Cash Office Supervisor is responsible for preparing weekly cash reports, maintaining sales documentation, processing payments including beer and wine, and supporting front-end cash handling activities. The supervisor also manages guest service tasks, such as processing money orders, stamps, and lottery tickets, aligning with Lowes Foods’ commitment to seamless guest interactions. Maintaining the security of the cash office and store funds is paramount, along with monitoring cashier performance through audits and detailed reporting. Additionally, scheduling efforts ensure that the front-end staffing optimizes guest service levels throughout the day.
This position requires a dependable, friendly, and outgoing individual who can effectively work with others and lead by example. Physical demands include the ability to lift moderate weights and stand for extended periods. Candidates should have a strong understanding of front-end operations and demonstrate proficiency in various technical tasks, including handling computer-based systems. Continuous learning and adaptability are essential qualities for success in this role. Moreover, the Cash Office Supervisor must uphold company policies, maintain high standards for accuracy and accountability, and foster a positive environment that encourages team collaboration and development.
Overall, the Cash Office Supervisor plays a critical role in enhancing the guest checkout experience, safeguarding financial procedures, and supporting the daily operational needs of Lowes Foods' retail locations. The employment type is full-time, offering a structured yet dynamic work setting that values employee input and rewards proficiency and dedication. Individuals who thrive in a customer-centric, fast-moving retail atmosphere will find this position both challenging and rewarding, providing excellent opportunities for professional growth within the retail industry.
The role of Cash Office Supervisor at Lowes Foods is integral in ensuring that every guest receives the fastest and most pleasant checkout experience possible, adhering strictly to the company’s Guest Service Standards. This position involves supervising the cash office operations, maintaining sales-related assets, and overseeing cashier performance and security protocols. The supervisor will handle critical cash-related functions such as preparing bank deposits, processing invoices, and managing payroll check approvals, all while ensuring cash office security and compliance with company policies. The role requires a combination of leadership skills, attention to detail, and the ability to multitask efficiently within a fast-paced retail environment.
Specifically, the Cash Office Supervisor is responsible for preparing weekly cash reports, maintaining sales documentation, processing payments including beer and wine, and supporting front-end cash handling activities. The supervisor also manages guest service tasks, such as processing money orders, stamps, and lottery tickets, aligning with Lowes Foods’ commitment to seamless guest interactions. Maintaining the security of the cash office and store funds is paramount, along with monitoring cashier performance through audits and detailed reporting. Additionally, scheduling efforts ensure that the front-end staffing optimizes guest service levels throughout the day.
This position requires a dependable, friendly, and outgoing individual who can effectively work with others and lead by example. Physical demands include the ability to lift moderate weights and stand for extended periods. Candidates should have a strong understanding of front-end operations and demonstrate proficiency in various technical tasks, including handling computer-based systems. Continuous learning and adaptability are essential qualities for success in this role. Moreover, the Cash Office Supervisor must uphold company policies, maintain high standards for accuracy and accountability, and foster a positive environment that encourages team collaboration and development.
Overall, the Cash Office Supervisor plays a critical role in enhancing the guest checkout experience, safeguarding financial procedures, and supporting the daily operational needs of Lowes Foods' retail locations. The employment type is full-time, offering a structured yet dynamic work setting that values employee input and rewards proficiency and dedication. Individuals who thrive in a customer-centric, fast-moving retail atmosphere will find this position both challenging and rewarding, providing excellent opportunities for professional growth within the retail industry.
Job Requirements
- At least 18 years old
- ability to lift 25 lbs occasionally and 15 lbs constantly
- ability to stand for extended periods of time
- ability to read and understand information and directions
- knowledge of front end operations
- ability to supervise people including training and development
- effective communication and guest service skills
- demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Job Qualifications
- Friendly, outgoing personality
- ability to work well with others
- ability to lift 25 lbs occasionally and 15 lbs constantly
- ability to read and understand information and direction
- knowledge of front end operations
- ability to supervise people including training and development
- demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- effective communication and guest service skills
- must be at least 18 years old
- ability to stand for extended periods of time
- demonstrate successful use of math skills
- ability to work well with computers
Job Duties
- Prepare weekly cash report and accompanying documentation
- maintain sales related information
- process invoices and transfers as assigned
- process beer/wine payments
- prepare bank deposits according to policy
- handle and oversee activities to support cashier including retail verification, loans, pick-ups
- handle payroll check approval/cashing according to company policy
- ensure that an accurate daily cash count is completed
- process guest needs such as money orders, stamps, lottery tickets
- process returned checks according to policy
- ensure the security of the cash office and store funds
- maintain accountability standards of cashier tills
- maintain supplies needed for front end and cash office
- monitor and analyze the Operator Activity Report
- perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy
- maintain daily front-end schedule to ensure proper guest service level
- process guest orders to ensure the No Noticeable Wait policy is followed
- perform all other duties as assigned by management
Job Location
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