office cashier

Brookshire Grocery Company (BGC) is a well-established grocery store chain headquartered in Tyler, Texas, operating more than 215 stores under five distinct banners: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. Serving communities across Texas, Louisiana, Arkansas, and Oklahoma, BGC emphasizes not just business growth but fostering a thriving community for its customers and employees alike. The company is deeply committed to creating an inclusive and supportive work environment where individuals can grow their careers and make a meaningful impact. With a focus on wellness, work-life balance, and professional development, BGC offers extensive benefits including comprehensive medical, dental, vision, and prescription coverage, paid time off, 401(k) plans with company contributions, employee discounts, scholarships, educational support, and access to recreational facilities. This commitment to employee well-being and development makes BGC a great place to work for those launching or advancing their careers.

The role in question is a crucial position within the store's operations, responsible for coordinating financial transactions and customer service activities in the store office. Essentially, this role involves managing the flow of money in and out of the store, handling various types of transactions such as Western Union, money orders, lottery tickets, refunds, and coin redemptions, among others. The individual filling this role is also tasked with maintaining accurate financial records and bank deposit logs, ensuring all cash register drawers are balanced and any discrepancies are reported promptly. This position requires familiarity with company policies related to tender processes including checks, credit, debit, coupons, and government programs like EBT and WIC. It also requires attention to compliance with local, state, and federal laws governing the sale of restricted items such as tobacco, alcohol, and prescription or cannabis-based products.

Customer service is an essential aspect of the role, requiring a friendly and attentive demeanor to greet customers, answer questions, and address complaints effectively. The position also involves performing various administrative and operational duties in the store office such as ordering supplies, assisting cashiers, and handling incoming phone calls. To succeed, the candidate must have a solid understanding of cash register operations and basic math skills, demonstrate the ability to multitask in a fast-paced environment, and maintain high accuracy and professionalism at all times. Flexibility is important as the job may require working nights, weekends, and holidays. The position offers on-the-job training and requires certifications related to anti-money laundering (AML), Texas Alcoholic Beverage Commission (TABC) or similar, and compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Working conditions include standing or walking continuously, occasional lifting of objects up to 75 lbs, and performing duties in a retail environment that may expose the employee to cleaning agents and varying noise levels. BGC promotes safety and expects employees to be proactive about identifying and reporting workplace hazards. BGC is an equal opportunity employer that values diversity and inclusivity, ensuring that employment decisions are made without discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or military status. Individuals seeking a dynamic retail career with strong community values and excellent benefits will find Brookshire Grocery Company an outstanding place to grow and belong.