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Office Assistant / Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts

Job Description

The Divisional Headquarters (DHQ) Business Administration department is seeking a dedicated and professional Office Assistant/Receptionist to join their administrative team. The office operates as the hub of the department, managing essential clerical and logistical functions to support the efficient flow of operations across various units. As a full-time, non-exempt position, the role offers an hourly wage of $16.00 to $17.00, providing a stable and rewarding opportunity for individuals seeking to contribute to a dynamic office environment.

This Office Assistant/Receptionist role involves being the first point of contact for visitors and staff at the reception area, underscoring the importance of excellent ... Show More

Job Requirements

  • High school diploma or GED equivalency
  • Minimum two years secretarial, customer service and/or work-related experience
  • Must be computer literate with Office 365, MS Word, Excel, email preferably Outlook
  • Proficient typing skills
  • Excellent telephone skills and professional attitude
  • Good planning and organizational skills
  • Ability to multi-task and work under pressure
  • Ability to follow instructions and work with minimal supervision
  • Attention to detail and reliable follow through
  • Valid Hawaii driver’s license and clean driving abstract
  • Ability to be resourceful and take initiative
  • Maintain regular and punctual work attendance

Job Qualifications

  • High school diploma or GED equivalency
  • Minimum two years secretarial, customer service and/or work-related experience
  • Proficient typing skills
  • Computer literate with Office 365, MS Word, Excel, and email preferably Outlook
  • Excellent telephone skills with a positive and professional attitude
  • Good planning and organizational skills
  • Ability to multi-task and work under pressure
  • Ability to follow instructions and work with minimal supervision
  • Attention to detail
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Pleasant phone manner
  • Must have valid Hawaii driver’s license and clean driving abstract
  • Ability to operate Cisco multi-line phone system preferred
  • Working knowledge of mail processes and office equipment preferred

Job Duties

  • Answer all telephone inquiries and/or direct incoming calls to the appropriate people
  • Serve visitors in person and on the telephone by greeting, directing, and announcing them appropriately
  • Ensure that visitors sign in utilizing the sign-in sheet
  • Maintain a neat and orderly reception area, mailroom, and general office supply areas
  • Maintain and update Front Desk resource/reference manuals including FAQ list and DHQ phone list
  • Oversee and maintain filing system of all W-9 forms in both scan drive and hard copy file folders
  • Prepare and mail check payments in accordance with Finance Department procedures
  • Compose and type routine letters and emails
  • Complete monthly reconciliation report for Hawaiian Airlines including information gathering and dissemination
  • Serve as point person for mailroom including processing outgoing mail, maintaining supplies, refilling postage meter, tracking monthly postage usage, and maintaining mailroom reference manual
  • Manage traffic of incoming/outgoing mail and special deliveries at the Front Desk and maintain daily activity log
  • Collect requests and complete online ordering of office and janitorial supplies and maintain general office supplies inventory
  • Help resolve copier and fax machine jams/problems and act as liaison with support/vendors
  • Maintain kitchen assignment calendar, oversee weekly cleaning, and set up coffee urn
  • Assist with booking and providing reservation services for floater vehicles
  • Secure Administration building side entrance door at the end of day
  • Perform deliveries as requested using company vehicle
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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