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Office & Customer Experience Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
hybrid work model
Professional development opportunities
team events
flexible scheduling

Job Description

Dan-O's Seasoning is a well-established company specializing in premium seasoning blends, dedicated to enhancing culinary experiences with high-quality, flavorful products. Known for its commitment to quality and customer satisfaction, Dan-O's Seasoning has built a loyal customer base through both traditional retail outlets and expanding e-commerce platforms. The company prides itself on fostering a dynamic and supportive work environment where employees can thrive and contribute meaningfully to the brand’s growth and reputation. As a company, Dan-O's emphasizes innovation, teamwork, and exceptional service, striving to maintain its position as a leader in the seasoning and food products industry. Dan-O’s operates with a... Show More

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of experience in office coordination, customer service or related administrative role
  • strong written and verbal communication skills
  • professional demeanor and ability to interact effectively with team members, customers and guests
  • organized, detail-oriented and capable of managing multiple tasks efficiently
  • comfortable using technology and learning platform specific tools (e.g., tiktok shop seller portal, amazon seller central, etc.)

Job Qualifications

  • 1-2 years of experience in office coordination, customer service or related administrative role
  • strong written and verbal communication skills
  • professional demeanor and ability to interact effectively with team members, customers and guests
  • organized, detail-oriented and capable of managing multiple tasks efficiently
  • comfortable using technology and learning platform specific tools (e.g., tiktok shop seller portal, amazon seller central, etc.)
  • experience with e-commerce customer service is a plus, but not required

Job Duties

  • manage the front desk and reception area to ensure a professional, welcoming environment for all visitors and team members
  • greet and assist guests, handle incoming calls, mail and deliveries
  • support general office operations including filing and maintaining internal records
  • monitoring and ordering office and breakroom supplies
  • assisting with meeting coordination, room setup and day-to-day administrative tasks
  • partner with the office manager to support onsite needs and team events
  • monitor and respond to customer questions, comments and order-related inquiries on platforms such as tiktok shop, walmart.com and amazon
  • ensure prompt, professional and accurate communication that reflects the dan-o's brand
  • track common issues or feedback and escalate to the appropriate team members when necessary
  • assist in maintaining a positive online customer experience through attentive and timely service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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