Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
health savings accounts
flexible spending accounts
Paid Time Off
Sick Time
Paid parental leave
401(k) retirement plan
company match
Life insurance
Tuition scholarship program
Company emergency loan program
Earned wage access
Tuition Reimbursement
Employee assistance program
Job Description
Air General is a third-generation, family-owned, US-based, national cargo handling company renowned for providing exceptional cargo and passenger services. Established with a commitment to quality and reliability, Air General has grown into a nationwide leader in the air and ocean cargo handling industry. The company services major international and domestic airlines, offering comprehensive logistics solutions at key airports throughout North America. With a strong emphasis on safety, security, and compliance, Air General combines traditional values with modern technology to deliver innovative transport and cargo handling solutions. Their dedication to excellence, customer satisfaction, and a supportive work culture makes them an... Show More
Job Requirements
- high school diploma or GED required
- must be able to obtain a valid airport SIDA badge
- must be at least 18 years of age
- must have a valid and unexpired US driver's license
- must be able to lift up to 70 lbs
- candidates must possess some intermediate computer skills particularly in Microsoft Office programs
- must be able to clearly understand and communicate in English when performing essential job functions
- must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens
- be available to work varied shifts including nights, weekends, and holidays
- ability to handle stress in a fast-paced, high-noise environment, and meet deadlines
- some travel may be required for airline specific training
Job Qualifications
- high school diploma or GED
- some intermediate computer skills particularly in Microsoft Office programs
- ability to clearly understand and communicate in English
- experience in cargo handling or related field preferred but not required
- excellent customer service skills
- knowledge of FAA, TSA, DOT, CBP, and air carrier regulations preferred
- strong attention to detail
- ability to work independently and in a team environment
Job Duties
- comply with all FAA, airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager
- must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines
- review and understand all documentation supporting a flight arrival/departure
- release import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests
- monitor multiple email accounts and respond to customer inquiries
- provide customers with information concerning the status of their shipments
- reconcile Master and House air waybills as applicable against ACE Customs systems
- handle, prepare, and manifest export flights for multiple carriers/cities
- data capture export consignments
- verify booking details and request corrections where applicable
- prepare transfer manifests and notify accordingly for multiple carriers/cities
- transmit customs for numerous airlines
- send arrival notices for international inbound shipments to multiple carriers/cities
- work independently and with a team to solve problems
- handle any additional requests by the station and department management teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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