OEM Event Manager

Concord Hospitality is a distinguished hospitality company known for its vibrant culture and commitment to excellence in guest services. As a respected leader in the hotel and hospitality industry, Concord Hospitality operates a portfolio of hotels renowned for delivering outstanding experiences to guests and clients alike. The company is deeply committed to fostering a dynamic and inclusive work environment where leadership is demonstrated by example through integrity, respect, and transparency. Concord Hospitality upholds a strong ethos centered around caring for their team members and their families, ensuring that the workplace is truly a Great Place to Work for all employees.

The role of Event Manager at Concord Hospitality is a pivotal position designed for a detail-oriented and enthusiastic professional who thrives in fast-paced environments and has a passion for creating seamless and memorable events. The Event Manager is entrusted with the full spectrum of event planning and execution responsibilities, making this role central to ensuring exceptional client and attendee experiences. This includes managing all aspects such as room blocks, function space coordination, audio-visual arrangements, catering services, and contract negotiations. The position demands a strong leader who can inspire greatness within their team and encourages members to reach their full potential through supportive guidance and professional development.

In this role, the Event Manager is expected to lead with integrity and professionalism while maintaining an environment that exemplifies transparency and mutual respect. The incumbent must deliver impeccable customer service to both internal partners and external clients, ensuring clarity and professionalism in communications across various stakeholders including clients, vendors, and hotel operational teams. Mastery of the hotel’s food and beverage offerings, function spaces, and presentation standards is critical to optimize the success and quality of events. The Event Manager will also maintain meticulous records such as Banquet Event Orders, group resumes, billing, and scheduling documents essential for smooth operation and accurate documentation.

Handling event preparations, on-the-day coordination, as well as post-event processes, the Event Manager focuses on detail, timeliness, and superior execution to guarantee client satisfaction and memorable event delivery. An important aspect of this role is the ability to swiftly respond to dynamic client requests, modifications, or concerns, thus reinforcing the commitment to outstanding customer service. Collaboration with other internal departments is also vital, maximizing event success and enhancing guest satisfaction throughout the event lifecycle.

This role presents an exciting opportunity for a proactive and guest-focused leader eager to contribute to a renowned hospitality brand known for growth, career advancement, and inclusive culture. Concord Hospitality values the development of its employees and offers numerous training and career advancement opportunities. Employment with Concord is accompanied by competitive wages and a comprehensive benefits package including medical, dental, and vision insurance, life insurance, and retirement plan options with company match, all intended to support the wellbeing and future prosperity of its team members. If you are passionate about event management and desire to lead within a supportive and vibrant company culture, Concord Hospitality invites you to apply and become an integral part of their team committed to excellence and inclusion.