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Northlake Mall - Restaurant Manager - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
performance bonuses

Job Description

Chili's Grill & Bar is a well-established casual dining restaurant chain that originated in Dallas, Texas in 1975. Renowned for its vibrant atmosphere and flavorful menu, Chili's serves a wide array of dishes ranging from Big Mouth Burgers and house-smoked ribs to sizzling fajitas and hand-shaken margaritas. With decades of experience in the hospitality industry, Chili's has built a strong reputation for delivering exceptional service, memorable dining experiences, and a culture centered around fun and teamwork. The restaurant prides itself on its commitment to quality, customer satisfaction, and community engagement, making it a popular destination for casual dining in various locations across the country.

The role of a Chili's Manager is crucial to maintaining the restaurant's high standards and continuing its legacy of excellence. Managers at Chili's are known for their passion for hospitality and their ability to foster a positive environment for both guests and team members. This position is ideal for individuals who thrive in fast-paced settings, possess strong leadership qualities, and are motivated by the challenge of driving business success while ensuring a welcoming and fun atmosphere. The employment type is typically full-time, offering competitive salaries with opportunities for bonuses and career advancement within the company.

As a Chili's Manager, you will be the vital link between the front-of-house and back-of-house teams, steering the operation towards outstanding guest experiences and operational efficiency. Your primary responsibility will be to ensure every guest feels valued and enjoys an exceptional dining experience by upholding the restaurant's high standards for food quality, service, and cleanliness. You will lead by example, fostering teamwork and accountability among staff and encouraging open communication and transparency within the team.

Beyond guest satisfaction, the role requires keen business acumen to manage food and labor costs through the use of Chili's proven operational systems. You will actively participate in hiring, training, and developing team members, preparing them for larger roles and promoting a culture of growth and continuous improvement. The position also involves championing restaurant initiatives, enforcing food safety protocols, and engaging with the local community to build strong guest loyalty.

Chili's Managers are expected to be both compassionate leaders and sharp business operators. They must embrace the company's cultural beliefs, including accountability, guest focus, food perfection, and the idea of 'playing restaurant'—which highlights the importance of passion and enthusiasm in the workplace. The role combines a high-energy work environment with a supportive team culture, where successes are celebrated, and every challenge is met with a collaborative spirit. If you are dependable, flexible, and enjoy thriving in dynamic environments while leading teams to deliver exceptional results, a management position at Chili's might be the perfect fit for your career aspirations.

Job Requirements

  • high school diploma or equivalent
  • proven experience in restaurant management or a related field
  • ability to work flexible hours including nights, weekends, and holidays
  • strong leadership capability
  • excellent communication skills
  • dependable and team-oriented
  • multitasking ability
  • knowledge of safe food handling practices

Job Qualifications

  • high school diploma or equivalent
  • previous management experience in a restaurant environment preferred
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • ability to work in a fast-paced environment
  • proficiency in multitasking and problem-solving
  • knowledge of food safety standards
  • capable of fostering team collaboration and motivation
  • basic financial literacy including cost control

Job Duties

  • ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing chili's systems to effectively control costs
  • follow operational systems, such as our manager timeline and performing quality line checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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