Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Inclusive and supportive workplace environment
Job Description
The Michaels Companies Inc. is a well-established leader in the crafting and creative retail industry, operating over 1,300 stores across 49 states in the United States and Canada, as well as online through their digital platforms, Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for all things creative, offering an extensive range of art supplies, framing products, and handmade goods through their marketplace MakerPlace by Michaels. The company prides itself on fueling the joy of creativity while fostering an inclusive and supportive environment for both customers and employees. As part of... Show More
Job Requirements
- At least 16 years of age
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Ability to work nights, weekends, and early mornings
- Satisfy federal, state, and local legal requirements of the job
- Capability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to interact positively with customers and coworkers
- Basic cash handling and point of sale system skills
- Ability to learn merchandising and stocking procedures
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Willingness to be cross trained in custom framing selling and production
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Location
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