Night Manager

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development programs

performance bonuses

Job Description

Our company operates a distinguished chain of upscale hotels known for their exceptional guest service and luxurious accommodations. Recognized for consistently delivering memorable experiences, our hotels provide not only comfortable stays but also an immersive atmosphere that reflects the highest standards in hospitality. We pride ourselves on excellence in every aspect of the guest journey, starting from the moment they set foot in our properties. This commitment to quality service and operational efficiency has positioned us as a leader in the hotel industry, attracting guests from around the globe who seek both comfort and sophistication.

The front office... Show More

Job Requirements

minimum of 2 years experience in a front office supervisory role
advanced knowledge of front office operations
strong leadership capabilities
excellent communication skills
flexible availability including nights, weekends, and holidays
ability to work under pressure and solve problems
post-secondary diploma or degree preferred

Job Qualifications

minimum of 2 years experience in a front office supervisory role
strong leadership and team management skills
advanced knowledge of front office operations
excellent verbal and written communication skills
proven track record in guest engagement and financial performance
post-secondary diploma or degree is a plus

Job Duties

supervise the front office team during night shifts
manage guest check-in and check-out processes efficiently
resolve guest complaints and inquiries promptly
ensure adherence to hotel policies and security procedures
coordinate communication with other departments for seamless operations
monitor financial transactions and prepare nightly reports
mentor and train front office staff to maintain high service standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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