Night Guest Laundry Attend-PT-102020

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Benefits

weekly pay

Competitive wages

Great working environment

employee recognition programs

Vision Insurance

401(k) savings plan

Employee assistance program (EAP)

Employee Perks Program offering discounts to major companies

Job Description

ESA Management, LLC is a leading company in the hospitality industry dedicated to delivering exceptional guest experiences across its properties. With a strong commitment to diversity and equal opportunity employment, ESA Management, LLC fosters an inclusive workplace where all employees are valued and respected. The company emphasizes maintaining high standards of cleanliness, safety, and guest satisfaction while providing supportive environments for its associates to thrive and grow professionally.

The Night Guest Laundry Attendant (NGLA) is a pivotal role within the hotel's overnight operations team. This position is designed to provide outstanding guest service during the night shift, supporting guests ... Show More

Job Requirements

High school diploma or equivalent
prior experience in hospitality or laundry services preferred
strong guest service orientation
ability to work overnight shifts from 11pm to 7am
physical stamina to perform laundry and cleaning duties
ability to follow company policies and procedures
good communication and interpersonal skills
ability to handle cash transactions accurately
commitment to safety and security standards

Job Qualifications

High school diploma or equivalent
prior experience in a hospitality or laundry role preferred
strong commitment to guest service excellence
ability to handle multiple tasks efficiently
good communication skills
ability to follow established procedures and guidelines
knowledge of safety and security protocols
ability to work overnight shifts
physically able to perform laundry and cleaning tasks
attention to detail and organizational skills

Job Duties

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates
assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures
processes all laundry in compliance with company standards, including treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains
processes all dishware in compliance with company standards, including washing, drying and packaging
stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure PAR levels are maintained throughout the entire building, in compliance with brand standards
processes reservations, registrations, payments, and departures in accordance with company guidelines and procedures
sets up and maintains the grab and go breakfast in accordance with brand standards
conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards
complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control
assists with cleaning any areas of the hotel as assigned by the manager including front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas
responsible for maintaining overall hotel cleanliness
performs other duties as requested by the management team

Job Location

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