Night Auditor/Shuttle Driver

Durham, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $16.00 - $17.00

Work Schedule

Night Shifts

Benefits

Daily Pay

Flexible Hours

Employee Discounts

training programs

Career development opportunities

supportive work environment

Job Description

SpringHill Suites by Marriott Raleigh-Durham Airport/RTP is a modern, upscale hotel brand under the Marriott International umbrella, known for providing travelers with comfortable suite-style accommodations and exceptional customer service. Nestled near the Raleigh-Durham International Airport and Research Triangle Park, this hotel serves business professionals, airport travelers, and tourists looking for convenience combined with quality amenities. The property offers spacious suites designed to make guests feel at home, equipped with free Wi-Fi, a 24-hour fitness center, and complimentary morning breakfast. Employees at SpringHill Suites are committed to delivering outstanding hospitality experiences while upholding Marriott's high standards and values, fostering a welcoming and professional environment.

The part-time Night Auditor/Shuttle Driver position is a unique dual role designed to support the hotel's overnight operations and guest transportation needs. The Night Auditor is entrusted with maintaining accurate and balanced accounting of daily hotel revenues, overseeing customer accounts, and ensuring all financial records reconcile by the start of the next business day. In addition, this individual acts as the overnight Manager-on-Duty, embodying strong leadership and communication skills to manage hotel services efficiently during nighttime hours. The Shuttle Driver aspect of the role focuses on safely transporting guests between the hotel and airport or other designated locations with the utmost professionalism, courtesy, and adherence to traffic laws. This role requires working Sunday and Monday nights from 11 pm to 7 am, with an enticing benefit of daily pay access—allowing employees to access up to 50 percent of their earned wages after every shift. This schedule suits individuals seeking part-time evening work and a dynamic environment that involves both front-office accounting tasks and guest service through driving responsibilities. Overall, this position is critical in promoting guest satisfaction, operational accuracy, and the positive reputation of the hotel in the competitive hospitality market.

Job Requirements

High school diploma
1-2 years of experience working as a hotel night auditor
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Experience using hotel reservation system such as FOSSE or OnQ is a plus
Organization skills and attention to detail
Customer service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests
Must have a valid driver’s license
Must have an acceptable driving record, with at least three years driving experience on a full license
Must be able to handle guest luggage in loading and unloading hotel vehicle

Job Qualifications

High school diploma
1-2 years of experience working as a hotel night auditor
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Experience using hotel reservation system such as FOSSE or OnQ is a plus
Organization skills and attention to detail
Customer service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests
Must have a valid driver’s license
Must have an acceptable driving record, with at least three years driving experience on a full license
Must be able to handle guest luggage in loading and unloading hotel vehicle

Job Duties

Meet and exceed customer and team member expectations by providing service and teamwork
Verify and balance daily charges for all departments to customer folios, master accounts and house accounts
Run computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
Audit food and beverage income posting and charges if applicable
Audit room revenue and other income
Review all credit card vouchers for proper imprints, authorizations, and correct amounts
Process all city ledger work to accounting
Adhere to hotel policies and procedures
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Perform night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures
Maintain a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
Perform such other ancillary and related duties as may be assigned by Supervisor or General Manager
Achieve required threshold scores according to brand and company inspections
Greet customers in a welcoming and friendly manner
Comprehend and abide by all traffic regulations while transporting customers to and from the airport or other designated site
Remain calm and alert at all times while operating vehicle, especially in high traffic areas
Lift luggage, packages and boxes from cars, vans, and carts, placing items on the ground, onto baggage carts, or conveyors