Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.75
Benefits
Equal opportunity employer
inclusive work environment
Hands-on training and development
Flexible part-time schedule
Potential for growth within Hyatt
employee discounts on hotel stays
Job Description
Hyatt Place Pasadena is part of the globally recognized Hyatt Hotels Corporation, known for its dedication to delivering outstanding hospitality experiences to guests. Hyatt Place properties are designed to provide a seamless blend of style, comfort, and convenience, catering to both business and leisure travelers. This location in Pasadena offers modern amenities, inviting communal spaces, and attentive service, ensuring every guest feels valued and at home during their stay. Hyatt Place Pasadena exemplifies the brand's commitment to quality, innovation, and personalized guest care. As a part of the Hyatt family, Hyatt Place Pasadena upholds the company’s core values of respect,... Show More
Job Requirements
- Must be able to stand, walk, bend, stretch, and lift up to 25 lbs. for extended periods
- Must be available to work overnight shifts as scheduled
- Flexibility required, as hotel operations run 24/7 and schedules may vary based on business needs
Job Qualifications
- Previous front desk or night audit experience preferred
- Strong communication and problem-solving skills
- Ability to multitask and maintain a calm, friendly demeanor under pressure
- Proficient in basic computer skills and property management systems (PMS)
- Must be reliable and able to work independently with minimal supervision
- OPERA experience is a plus
Job Duties
- Perform nightly audits of daily revenue and financial transactions
- Balance accounts from the day shift and run required end-of-day reports
- Check guests in and out efficiently and courteously
- Respond to guest inquiries, requests, and complaints with professionalism
- Provide concierge-style assistance, including wake-up calls and special accommodations
- Supervise overnight hotel operations and support other departments as needed
- Manage and maintain all relevant documentation related to the role
- Answer and direct incoming calls professionally
Job Location
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