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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.50 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Wellness Support
Life insurance
Disability insurance
Savings accounts
tuition aid
Travel and lodging perks
Job Description
Stonebridge is a recognized leader in the hospitality industry, committed to providing exceptional lodging experiences through its portfolio of well-maintained and customer-focused hotels. Operating in Denver, Colorado, Stonebridge emphasizes a positive guest experience, combining professional service with comfortable accommodations. The company invests in its employees and maintains a strong culture of inclusion and equal opportunity, aiming to attract individuals who are dedicated to excellence and hospitality. Stonebridge's commitment to diversity ensures a work environment where all team members can thrive without discrimination, with accommodations provided to support individuals with disabilities.
The Night Auditor position at Stonebridge is a vital... Show More
The Night Auditor position at Stonebridge is a vital... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Proficiency in basic bookkeeping
- Strong verbal and written communication skills
- Ability to operate property management systems and office software
- Excellent customer service and problem-solving skills
- Ability to work night shifts including weekends and holidays
- Ability to work independently with minimal supervision
- Detail-oriented and highly organized
Job Qualifications
- Previous experience in a hospitality or customer service role preferred
- Proficiency in basic bookkeeping and balancing financial transactions
- Strong communication skills both verbal and written
- Proficient in using property management systems and office software
- Excellent customer service and problem-solving skills
- Ability to work independently and make decisions with minimal supervision
- Detail-oriented with strong organizational skills
Job Duties
- Greet register and assign rooms to hotel guests
- Verify customer payment methods and process credit authorizations
- Maintain accurate records of room availability and guest accounts using the property management system
- Balance daily receipts and revenues conducting income audits on posted revenues
- Assist guests with check-out processes reviewing accounts and resolving discrepancies
- Answer phone calls promptly directing inquiries or addressing guest needs
- Coordinate with overnight housekeeping or maintenance staff to resolve guest issues
- Make and confirm reservations ensuring accurate data entry
- Provide guests with information on hotel services and local attractions
- Document guest feedback and escalate issues to management when necessary
- Perform nightly bucket checks to ensure compliance with hotel standards
- Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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