Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid vacation
401K Savings Plan
Team member discounts
Nonstop Health benefits program
Pay on Demand

Job Description

River Terrace Inn is a distinguished boutique hotel situated in the heart of Napa Valley, renowned for its stunning Napa River waterfront location and exceptional hospitality services. This charming establishment offers guests 114 well-appointed rooms, a modern fitness center, and the acclaimed ALBA Restaurant. The property’s prime location provides easy access to premier attractions including the Culinary Institute of America, Oxbow Public Market, the Napa Valley Wine Train, and a variety of local restaurants, making it an inviting destination for travelers seeking a memorable Napa experience. Part of the Noble House Hotels & Resorts family, River Terrace Inn upholds a culture of inclusivity, teamwork, and dedication to guest satisfaction, embodying the core principles of hard work, reliability, and a positive attitude.

The role of the Night Auditor at River Terrace Inn is a vital position within the hotel’s operations, designed for those who thrive in an environment that values precision, excellent customer service, and problem-solving skills. This part-time position plays a crucial role during the overnight shift by auditing, balancing, and reporting on various departments such as front desk operations, rooms, and food and beverage outlets. The Night Auditor ensures all financial records are accurate and compliant with the company’s accounting policies, providing the management team with timely and reliable data. Acting as the Manager-On-Duty throughout the night, the incumbent handles guest complaints, emergency responses, credit issues, and guest relocations with diplomacy and professionalism.

In addition to financial responsibilities, the Night Auditor performs front desk duties including checkouts and guest service support, acting as a key point of contact for customers during late hours. The position requires strong communication skills, a warm and friendly demeanor, and the ability to maintain composure in high-pressure situations. The ability to operate various office equipment and hotel management software such as MS Excel and MS Word is essential. This role offers a competitive hourly wage of $24, along with health benefits, paid vacation, a 401k savings plan, and access to exclusive Noble House team member discounts. Candidates with a positive attitude, willingness to adapt to flexible schedules including nights, weekends, and holidays, and those committed to fostering the hotel’s supportive and diverse work culture are highly encouraged to apply.

Job Requirements

  • Prior experience as a night auditor
  • Ability to operate office equipment such as computers, phones, copiers, and printers
  • Good knowledge of computerized hotel systems and software
  • Strong communication skills
  • Maintain a warm and friendly demeanor
  • Ability to remain composed and objective
  • High degree of confidentiality
  • Willingness to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Prior experience as a night auditor
  • Ability to multi-task and think clearly under pressure
  • Proficient in MS Excel and MS Word
  • Strong written and verbal communication skills
  • Exceptional telephone and guest relations etiquette
  • Ability to maintain confidentiality
  • Positive team player with a friendly demeanor
  • Ability to analyze moderately complex mathematical calculations

Job Duties

  • Audit and balance hotel accounts including food and beverage and front desk
  • Act as Manager-On-Duty during overnight shifts
  • Handle guest complaints and emergency situations
  • Perform front desk duties including express checkouts
  • Maintain accurate and timely financial reporting
  • Operate hotel management software and office equipment
  • Respond to noise complaints and credit issues

Job Criteria

Experience

Mid Level (3-7 years)


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