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Night Auditor | Dayton Fairfield Inn Water Street

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $19.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
flexible scheduling
Professional development opportunities

Job Description

Shaner Hotels is one of the premier award-winning hospitality owner-operators and management companies in the hotel industry. With a robust portfolio that includes over 65 full-service, select-service, extended-stay, and resort properties spanning 14 states and four countries, Shaner Hotels has established itself as a key player in the global hospitality market. The company partners with top hospitality brands and also supports independent locations, offering a comprehensive range of services such as hotel development, design and construction, e-commerce, and revenue management. This extensive reach and industry presence provide employees with a wealth of opportunities for professional growth and experience in a thriving hotel management environment. You can discover more about the company by visiting their official website, www.shanercorp.com.

At Shaner Hotels, the Fairfield Inn & Suites located in the vibrant Water Street District of Dayton, Ohio, presents a unique opportunity to work as a Night Auditor. The Fairfield Inn Dayton boasts 98 modern guest rooms and amenities like a lobby bar, a 24/7 market, fitness center, business center, flexible workspaces, free high-speed internet, and complimentary breakfast, making it a favorite among travelers seeking comfort and convenience.

As a Night Auditor, you will play a vital role ensuring the smooth operation of night shifts and delivering exceptional guest experiences when most of the city is asleep. This position is perfect for those who thrive in independent roles and enjoy tackling challenges head-on. You will be entrusted with transforming late-night check-ins into warm welcomes, helping maintain guest satisfaction during off-hours, and acting as the friendly face and problem solver throughout the night.

The role balances hospitality with essential financial responsibilities. You will master the hotel management systems to handle check-ins and check-outs efficiently while balancing daily financial transactions with precision. Your responsibilities will also include creating detailed audit reports that support the hotel's operations, ensuring accuracy and compliance.

This night-time adventure requires a person who excels in communication and has a knack for technology, making it a great fit for those comfortable with guest interaction and operating various computer systems. Having some knowledge of the local area, including hotspots and hidden gems, will aid in providing guests with personalized recommendations that enhance their stay. Fluency or proficiency in Spanish is a desirable bonus but not mandatory, widening your ability to communicate with a diverse clientele.

Working as a Night Auditor means embracing unique working hours, including holidays and weekends, but it also means becoming an integral part of creating memorable moments for guests when they least expect them. The work environment is dynamic and rewarding, with new experiences and challenges every night, allowing you to shine through your problem-solving skills and hospitality expertise.

If you consider yourself a night owl with a passion for hospitality, this role offers the chance to be part of a supportive team, gain valuable industry experience, and contribute meaningfully to guest satisfaction and hotel success. Joining Shaner Hotels means becoming part of a company that values its employees and guests alike, embracing the spirit of service that defines the hospitality industry.

Job Requirements

  • High school diploma
  • at least one year of customer service experience
  • availability to work night shifts, including weekends and holidays
  • basic computer skills
  • strong communication skills
  • ability to manage cash and financial transactions accurately
  • willingness to work independently during overnight hours

Job Qualifications

  • High school diploma
  • minimum one year of customer service experience
  • knowledge of hotel systems preferred
  • excellent communication and interpersonal skills
  • basic accounting and financial transaction skills
  • computer proficiency
  • ability to work independently night shifts
  • Spanish language skills a plus

Job Duties

  • Transform late-night check-ins into warm welcomes
  • handle guest requests and inquiries with friendliness and efficiency
  • master hotel systems for check-ins and check-outs
  • balance daily financial transactions with accuracy
  • prepare detailed audit and operational reports
  • resolve guest issues promptly to maintain satisfaction
  • provide local area information and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


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