Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $24.50
Work Schedule
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
room discounts
uniform
Job Description
Holiday Inn is a globally recognized hotel brand known for providing comfortable accommodations and exceptional customer service. Established in 1952, Holiday Inn has grown into a leading name in the hospitality industry, welcoming millions of guests annually across its extensive network of hotels worldwide. The brand prides itself on creating a warm and inviting atmosphere where guests can relax and enjoy memorable stays whether they are traveling for business or leisure. Holiday Inn is part of the InterContinental Hotels Group (IHG), a multinational hospitality company that emphasizes inclusivity, diversity, and employee well-being. IHG is committed to fostering a supportive work... Show More
Job Requirements
- high school diploma or equivalent
- prior accounting experience or relevant training preferred
- experience in customer service roles
- ability to work overnight shifts
- strong attention to detail and accuracy
- good organizational skills
- ability to handle cash securely
- proficiency with computer systems and hotel management software
Job Qualifications
- accounting and mathematics skills for accurate auditing and payment processing
- cash handling experience for counting and securing bank and processing cash payments
- computer literacy including familiarity with PMS software
- strong verbal communication and good listening skills for effective and pleasant interactions with guests and housekeeping staff
- customer service experience
- knowledge of hotel operations offers and the local area
Job Duties
- processing payments including room charges debit and credit cash and cheques in accordance with established procedures
- checking guests in out and managing any wake-up call requests
- answering phones and dealing with overnight guest queries
- running night audit property management systems or manual equivalents
- performing other duties such as concierge services and special guest requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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