Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The Marriott Hotel is a globally recognized hospitality brand known for delivering exceptional guest experiences and high-quality accommodations. As part of the Marriott chain, this particular property upholds the company’s renowned standards of service, professionalism, and innovation within the hotel industry. Marriott operates numerous hotels worldwide, offering travelers not only luxurious stays but also a variety of amenities and services tailored for comfort and convenience. The hotel attracts a diverse clientele ranging from business travelers to vacationing families, making it an energetic and dynamic place to work with ample opportunities for career growth and development.

The position of Night Auditor at Marriott combines a unique blend of guest services, financial auditing, security, and operational responsibilities conducted during the overnight hours. This role is vital in ensuring that the transition from one business day to the next is seamless and efficient, supporting hotel operations while maintaining the highest levels of guest satisfaction. The Night Auditor is expected to be detail-oriented, dependable, and capable of managing multiple tasks independently in a fast-paced environment.

In this role, the Night Auditor is responsible for welcoming and assisting guests with check-ins, check-outs, reservations, and any requests they may have, ensuring a warm and professional interaction every time. They monitor and reconcile financial accounts by conducting night audits, verifying accuracy of transactions, and preparing necessary reports while adhering to Marriott’s financial policies. Additionally, the Night Auditor plays a crucial role in securing the premises by conducting security checks and monitoring surveillance, contributing to the safety and well-being of guests and staff alike.

Working during overnight hours, the Night Auditor must maintain composure and professionalism, handling any guest concerns or emergencies calmly and effectively. Collaboration with other departments such as housekeeping and engineering is also essential, enabling swift resolution of any overnight logistical or maintenance issues. Proficiency with hotel management systems like FOSSE and FSPMS, alongside Microsoft Office, is important for managing operations and documentation efficiently.

This position offers an hourly wage ranging from $18.00 to $19.00 and provides an excellent opportunity to gain comprehensive experience in hotel management back-office functions while delivering front-line guest service. Whether you are an experienced hospitality professional or looking to advance your career within a prestigious global brand, the Night Auditor position at Marriott offers a challenging yet rewarding environment that values dedication, precision, and guest-centered service.

Job Requirements

  • high school diploma or equivalent
  • previous hotel front desk or night audit experience preferred
  • basic accounting knowledge
  • strong communication skills
  • proficiency with computer systems and Microsoft Office
  • ability to work overnight shifts
  • dependable and detail-oriented
  • customer service oriented
  • able to handle cash accurately

Job Qualifications

  • previous hotel front desk or night audit experience preferred
  • experience with Marriott systems, FOSSE, FSPMS, or similar hotel management systems is a plus
  • strong customer service and communication skills
  • basic accounting and cash-handling experience
  • ability to work independently with minimal supervision
  • strong attention to detail and organizational skills
  • proficiency with Microsoft Office and computer systems
  • able to remain calm and professional in challenging situations

Job Duties

  • welcome guests in a professional and friendly manner while providing exceptional customer service
  • process guest check-ins and check-outs accurately and efficiently
  • handle reservations, room assignments, and guest requests
  • resolve guest concerns and service issues promptly while maintaining Marriott service standards
  • answer incoming calls and assist guests with hotel information, directions, and amenities
  • maintain a clean, organized, and professional front desk environment
  • perform all nightly audit procedures and end-of-day financial processes

Job Criteria

Experience

Mid Level (3-7 years)


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