Night Auditor

Dayton, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.00 - $18.75

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Job Description

Our establishment is a well-regarded hotel known for providing exceptional guest services and a comfortable, welcoming environment for all guests. We pride ourselves on maintaining high standards in hospitality, ensuring that each visitor experiences a memorable stay through attentive service and well-maintained facilities. Our team is dedicated to supporting one another to deliver seamless operations around the clock, fostering a positive workplace culture focused on professionalism and guest satisfaction. As a preferred employer in the hospitality industry, we offer a dynamic work environment where every team member contributes to the overall success of the hotel and guest experience.

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Job Requirements

high school diploma or equivalent
one to two years' experience in front office or accounting roles preferred
strong verbal and written communication skills
knowledge of hotel services and local attractions
ability to maintain confidentiality and professionalism
physical ability to sit for long periods and handle light lifting
flexibility to work nights weekends and holidays as needed

Job Qualifications

high school diploma or equivalent
one to two years in an accounting or front office position preferred
strong communication skills both verbal and written
extensive knowledge of the hotel its services and local area attractions
ability to maintain professionalism and handle sensitive information confidentially
ability to sit at a desk for up to 8 hours per day with walking and standing required for the remainder of the shift
must be able to lift up to 15 lbs on occasion and perform tasks that involve repetitive motions bending and climbing

Job Duties

perform the duties of a front desk agent including guest check-in/check-out reservation handling and responding to guest inquiries
reconcile all daily front desk agents' work ensuring accuracy in the daily accounting processes
run the trial balance to post rooms and close the day preparing and distributing next-day reports for the front office housekeeping sales and executive office as required
provide exceptional guest service by greeting and welcoming guests handling guest complaints promptly and ensuring a positive guest experience
handle financial transactions such as accepting payments maintaining a house bank and preparing accurate receipt reports
issue and control access to safety deposit boxes and post miscellaneous charges as requested
respond to and resolve guest complaints efficiently and courteously

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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