Night Auditor

Marriott St. Louis Grand is a distinguished hotel located at 800 Washington Ave, Saint Louis, Missouri. As part of the renowned Marriott International portfolio, the hotel offers exceptional accommodations and guest services in the heart of the city. Marriott International is a global leader in the hospitality industry, known for its commitment to quality, guest satisfaction, and a diverse, inclusive workplace environment. With a rich blend of culture, talent, and experience, the company continuously strives to uphold its reputation for wonderful hospitality. Marriott’s commitment to its associates ensures thorough training, professional development opportunities, and a supportive community where employees can thrive.

The role available is a Front Desk Agent position for the overnight shift, located at Marriott St. Louis Grand. This is a full-time, non-management position with a competitive pay rate of $17.50 per hour. The successful candidate will handle guest check-ins and check-outs, process payments, answer guest inquiries, and coordinate with other hotel departments to ensure an outstanding guest experience. Notably, previous hotel front desk experience is highly preferred but not mandatory, making this role accessible for individuals looking to grow their career in hospitality.

The Front Desk Agent serves as the primary point of contact for guests, responsible for ensuring their needs are met and their stay is comfortable. Duties include confirming reservations, assigning rooms, issuing room keys, and managing various payment methods. The agent also addresses guest concerns, communicates parking procedures, dispatches bell or valet staff when needed, and supplies information about hotel amenities and local attractions. Accurate handling of daily reports and cashier reconciliations is required to maintain operational integrity.

Beyond customer service, the position demands adherence to Marriott’s safety and security procedures, maintaining a professional appearance, and safeguarding company assets and proprietary information. The role requires effective communication skills, professionalism over the phone and in-person interactions, and a readiness to assist guests with disabilities. This position involves physical activity such as standing, sitting, or walking for extended periods and the ability to lift or move objects weighing up to 10 pounds.

Prospective candidates should be available for overnight shifts with weekday and weekend availability preferred. Marriott values diversity and inclusion, encouraging applicants of all backgrounds to apply. The company fosters a culture where associate well-being is prioritized, aligning with its commitment to delivering top-tier hospitality. As part of the Marriott family, Front Desk Agents not only contribute to memorable guest experiences but also gain the advantage of working for a globally recognized and respected organization.

Joining Marriott St. Louis Grand means becoming part of a team dedicated to excellence. The hotel embodies the legacy of J. Willard Marriott, emphasizing innovation, genuine care, and intuitive service. associates are empowered to develop professionally while contributing to a collaborative environment. Marriott’s dedication to training, recognition, and holistic well-being ensures that employees thrive personally and professionally. This role is an excellent opportunity for individuals looking to begin or advance their careers in hospitality, in a vibrant urban location with a worldwide hospitality leader.