Night Auditor

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Work Schedule

Weekend Shifts

Night Shifts

Benefits

competitive salary

Employer paid health benefits package

401(k) plan matching program

Comprehensive overall compensation package (PTO, holidays)

Excellent training and development opportunities with Oetker Hotels

Complimentary hotelier meals

Complimentary dry cleaning

Job Description

The Vineta Hotel is a distinguished landmark situated in the heart of Palm Beach, boasting a rich history that dates back to 1926. Recently restored to its former splendor, the hotel honors its Mediterranean Revival architecture while embracing modern conveniences and style. Located just two blocks from the renowned Worth Avenue, The Vineta Hotel is perfectly positioned in an area celebrated for its vibrant restaurant scene, designer boutiques, and art galleries. This historic landmark has become the first hotel in the United States to join the prestigious Oetker Hotels portfolio, marking a bold new chapter in its century-old legacy. The hotel combines elegant décor with contemporary comfort, offering guests a luxurious and artistic environment that reflects Palm Beach’s sophisticated lifestyle. With world-class cuisine and unparalleled service, The Vineta Hotel aims to become the pinnacle of hospitality in the region.The Night Auditor plays a critical role within The Vineta Hotel’s overnight operations team, ensuring a seamless and secure guest experience throughout the night. This position is hourly and functions as the primary on-site hotel representative during overnight hours, responsible for front desk management and performing detailed nightly audit procedures. The Night Auditor is pivotal to maintaining the hotel’s luxury service standards and compliance with Leading Quality Assurance (LQA) expectations. Key responsibilities include managing late check-ins and early check-outs, resolving guest inquiries and concerns with professionalism, and coordinating with various departments such as housekeeping, security, maintenance, and room service. Additionally, the Night Auditor conducts nightly audits by reconciling daily financial transactions and balancing front desk systems to guarantee accurate end-of-day processing. This role requires close attention to detail, excellent communication skills, and the ability to respond calmly to emergencies, such as medical incidents or fire alarms, enhancing both guest safety and satisfaction. Those selected to join The Vineta Hotel team will benefit from competitive compensation, comprehensive health benefits, and a supportive work environment that values personal growth and professional development within the esteemed Oetker Hotels group.

Job Requirements

High school diploma or equivalent required
College degree in Accounting, Hospitality, or Business preferred
Minimum 1-2 years of experience in hotel front office, accounting, or night audit roles
Experience with Opera Cloud, Unifocus or similar hotel property management systems preferred
Strong analytical, mathematical, and problem-solving skills
Excellent communication and guest service abilities
Ability to work independently with minimal supervision
Knowledge of basic accounting principles and financial reconciliation processes
Able to work overnight shifts, including weekends and holidays
Prolonged periods of standing and walking, sitting at a desk and working on a computer
Must be able to reach, bend, balance and transport various objects weighing up to 15 lbs
Must be able to access and navigate each department at the organization’s facilities

Job Qualifications

High school diploma or equivalent required
College degree in Accounting, Hospitality, or Business preferred
Minimum 1-2 years of experience in hotel front office, accounting, or night audit roles
Experience with Opera Cloud, Unifocus or similar hotel property management systems preferred
Strong analytical, mathematical, and problem-solving skills
Excellent communication and guest service abilities
Ability to work independently with minimal supervision
Knowledge of basic accounting principles and financial reconciliation processes
Able to work overnight shifts, including weekends and holidays

Job Duties

Serve as the primary point of contact for guests during overnight hours, providing courteous, professional, and personalized service
Handle guest requests, concerns, and complaints with discretion, efficiency, and a solutions-oriented approach
Complete late check-ins, early check-outs, and VIP arrivals, ensuring guest preferences and special requests are met
Ensure a smooth overnight guest experience by proactively identifying and resolving service issues
Answer phone calls, respond to inquiries, and coordinate guest needs across departments as required
Monitor front desk, lobby, and public areas to ensure cleanliness, comfort, and adherence to hotel standards
Coordinate overnight activity with housekeeping, security, maintenance, and room service teams as needed
Communicate effectively with department leaders regarding overnight incidents, guest issues, or operational concerns
Maintain awareness of hotel occupancy, room status, and special arrivals or departures
Monitor hotel security systems and perform routine overnight property checks
Respond calmly and professionally to emergency situations, including medical incidents, fire alarms, and guest disturbances
Follow all safety, security, and emergency protocols and promptly report incidents according to hotel procedures
Work closely with on-duty security personnel to ensure a safe environment for guests and employees
Perform nightly audit procedures, including reconciling daily transactions and balancing the front desk system
Ensure accurate end-of-day processing, billing, and revenue reconciliation
Prepare and distribute nightly audit reports for management and accounting teams
Follow proper cash-handling procedures and comply with all financial and internal control policies