Night Auditor

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a distinguished hospitality establishment committed to providing exceptional lodging and guest services in the heart of Rochester. As part of a reputable management company with nearly three decades of successful operations under its belt, Essex Hotel Management prides itself on cultivating an environment where satisfaction for team members, guests, and partners is paramount. The Courtyard Rochester Downtown offers a blend of comfort, convenience, and professional guest service, making it a preferred choice for travelers seeking quality accommodations downtown. This hotel emphasizes a 'solution-driven' culture that upholds values like dedication, responsiveness, integrity, value, engagement, and nimbleness, fostering a workplace that is inclusive, diverse, and focused on mutual respect and growth.

We are currently seeking a driven Night Auditor to join our team on a full-time basis with overnight shifts, including weekends and holidays. This role is critical to our nightly operations as the Night Auditor ensures the integrity and accuracy of all financial transactions and guest records during the overnight hours. The Night Auditor is responsible for reviewing and balancing day shift financial activity, preparing daily operational reports, and delivering outstanding customer service to guests during late check-ins and early check-outs. This position demands strong attention to detail, excellent communication skills, and the ability to multitask effectively. The ideal candidate will also maintain confidentiality of guest information and monitor hotel security with a vigilant eye. As a company that deeply values employee engagement and accountability, we offer a $250 signing bonus after 90 days as recognition of dedication and commitment.

The Night Auditor role provides an excellent opportunity for individuals who thrive in dynamic hotel environments and enjoy interacting with guests while ensuring seamless financial procedures are adhered to. This position is a cornerstone in delivering a positive guest experience and supports a safe and orderly hotel environment overnight. By joining Essex Hotel Management and the Courtyard Rochester Downtown, team members become part of a forward-thinking, innovative company dedicated to diversity and equal opportunity in employment, making this more than just a job but a pathway to meaningful career growth.