Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
accident insurance
critical illness insurance
401k

Job Description

Heritage Companies is a distinguished hospitality group dedicated to embodying the unique culture, spirit, and traditions of New Mexico. With properties spanning across the beautiful state, including the iconic Hotel Chaco in Albuquerque, Heritage Companies offers a dynamic and supportive work environment focused on enhancing the overall employee experience. The company prides itself on its commitment to community, local artisans, and fostering a workplace where employees can grow professionally while enjoying a fulfilling work-life balance. The hospitality group stands out by providing exciting perks such as substantial growth opportunities across its portfolio, generous discounts on hotel room rates, spa services,... Show More

Job Requirements

  • strong knowledge of hospitality software and ms office (specifically excel)
  • excellent verbal and written communication and ability to multitask
  • proven leadership experience in a hotel setting
  • ability and willingness to work flexible long hours mostly in evenings, and may include weekends, and holidays
  • ability to work on your feet for eight hours or more
  • must be able to lift/push/reach for/carry 30+ pounds occasionally
  • 3-4 years or equivalent combination of education and experience
  • high volume guest-interfacing hospitality experience/night auditing preferred
  • high school diploma or equivalent experience/training
  • some college preferred

Job Qualifications

  • strong knowledge of hospitality software and ms office (specifically excel)
  • excellent verbal and written communication and ability to multitask
  • proven leadership experience in a hotel setting
  • 3-4 years or equivalent combination of education and experience
  • high volume guest-interfacing hospitality experience/night auditing preferred
  • high school diploma or equivalent experience/training
  • some college preferred

Job Duties

  • work under direction of the general manager
  • maintain positive and professional approach with employees, coworkers, and guests
  • drive morale positively as the accountable managerial party to be present and visible to guests and staff
  • communicate regularly with property staff regarding job assignments and required timeframe for proper workflow
  • establish and maintain a close watch on the financials for the property for the day, always looking for ways to minimize loss, and improve profitability
  • collaborate with accounting department regularly to ensure expenses are paid for and in the general ledger appropriately
  • ensure property compliance with legal, safety, operations, labor, and the heritage brand product and service standards
  • work with front office supervisor and assist other night audit staff to ensure accurate and timely recording of daily outlet totals that information is recorded properly
  • assist in the closing of daily work for all outlets and posting correct daily totals
  • balance room charges with micros and property management systems
  • perform daily backups on systems and perform any necessary maintenance when situations arise
  • balance daily credit card postings and transmit through the property management systems
  • notify proper outlets when discrepancies arise
  • follow up with the front office supervisor and document situations
  • insure proper distribution of daily reports in a timely manner and that all accounting reports are filed away properly
  • act as manager on duty as needed
  • oversee or carry out special projects for property as designated by general manager
  • other duties as assigned consistent with the functions of this position as needed at any of the properties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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