Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
vacation
Personal Days
Holiday pay
hotel discounts
Food and beverage discounts
Online Training Courses
Employee assistance program
Job Description
Hyatt Place Portland Downtown Old Port Square, located in the vibrant heart of Old Port, Portland, Maine, is a renowned hospitality establishment known for its exceptional service and prime location. Just a block away from the picturesque Casco Bay Waterfront and historic harbor, the hotel offers guests immediate access to a plethora of world-class restaurants, lively bars, unique storefronts, and cozy cafes. Nearby, visitors can explore art galleries, museums, and theaters, making it an ideal destination for both leisure and business travelers. Hyatt Place Portland Downtown Old Port Square is part of the globally recognized Hyatt brand, which champions professional... Show More
Job Requirements
- Previous customer-facing experience
- Strong communication skills
- Ability to use computer and reservation systems
- Experience handling guest complaints
- Ability to multitask
- Flexible to work weekends and holidays
- High school diploma or equivalent
Job Qualifications
- Previous experience in customer-facing roles such as hospitality, retail, or food service
- Strong interpersonal skills
- Familiarity with reservation or property management systems
- Strong verbal and written communication skills
- Experience resolving guest complaints
- Ability to multitask effectively
- Hospitality or front desk experience preferred
- High school diploma or equivalent
Job Duties
- Guest check-in and check-out
- Reservations management
- Customer service
- Payment processing
- Communication hub coordination
- Providing information about hotel services and local attractions
- Problem-solving guest concerns
- Maintaining records in property management system
- Promoting hotel services and amenities
- Ensuring security and safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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