Night Auditor

Baton Rouge, LA, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Training and Development

Job Description

We are a reputable hotel committed to providing exceptional guest services and maintaining high standards of financial accuracy and integrity. As a prominent player in the hospitality industry, our hotel prides itself on creating memorable experiences for our guests while upholding operational excellence. With a strong focus on both customer satisfaction and fiscal responsibility, we continuously strive to enhance the quality of our services through professional management and attentive care.

We are currently seeking a dedicated and detail-oriented Night Auditor to join our team. This role is essential in managing night-time front desk operations along with accounting responsibilities tha... Show More

Job Requirements

High school diploma or equivalent
minimum 1 year of relevant hotel or accounting experience
ability to work night shifts
strong attention to detail and accuracy
excellent customer service skills
ability to use hotel management and financial software
good communication skills
ability to handle cash and credit card transactions accurately
knowledge of hotel emergency procedures
physical ability to perform duties during night shift
basic math skills
problem-solving skills

Job Qualifications

High school diploma or equivalent
previous experience in hotel front desk or accounting roles
strong numeracy skills
proficiency with hotel management software and POS systems
excellent communication and interpersonal skills
ability to handle multiple tasks efficiently
ability to work independently and as part of a team
knowledge of financial reconciliation processes
basic understanding of hospitality industry standards
familiarity with local geography and tourist attractions

Job Duties

Audit, post, and balance daily cashiers work for hotel
accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily
verify all account entries are balanced
notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts
ensure hotel billing standards are followed and create financial reports that detail various aspects of the hotel's performance
ensure distribution to appropriate departments
ensure credit card system reconciles to daily transaction lists
verify cash postings and cashier drops to ensure accurate
ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management
greet all guests in a pleasant and professional manner
complete the guest registration and check-in/out procedures
answer telephone, transfer calls, and take messages when applicable
make hotel reservations for guests, including changes and cancellations
follow proper credit card procedures
maintain accurate bank during shift and use correct vouchers for specified transactions
respond to all guest needs and requests in a timely fashion
follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
understand hotel service and programs
be knowledgeable of geographical area and points of interest
ensure the front desk is adequately stocked of all supplies
understand hotel emergency procedures and evacuation protocols
collect payment for all guests at check-in and check-out
make change as necessary
perform all reasonable job duties as requested

Job Location

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