Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
retirement savings plan
Employee assistance program
Job Description
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It stands as the dominant player in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, while expanding its presence rapidly across Europe, Latin America, and the Caribbean. Highgate's impressive portfolio of global properties represents an aggregate asset value exceeding 20 billion dollars and generates over 5 billion dollars in cumulative revenues annually. The company excels in guiding clients through all stages of the hospitality property cycle—from initial planning and development to recapitalization or disposition. Highgate also... Show More
Job Requirements
- High school diploma or equivalent
- One year of progressive experience in a hotel or related field
- Guest service experience preferred
- Computer knowledge and skills required
- Flexible to work long and overnight hours
- Ability to exert up to 10 pounds of force occasionally
- Maintain effective verbal and written communication
- Ability to multitask and prioritize
- Attend all required meetings and trainings
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Maintain confidentiality of information
- Show initiative and anticipate guest or operational needs
- Effective problem handling and solution implementation
- Cross-train in other hotel-related areas
- Maintain regular attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- One year of progressive experience in a hotel or related field preferred
- Guest service experience preferred
- Computer knowledge and skills
- Ability to work overnight shifts
- Strong verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Effective listening and problem-solving skills
- Ability to cross-train in other hotel-related areas
- Maintain a warm and friendly demeanor
Job Duties
- Audit and reconcile financial and statistical reports
- Prepare and distribute daily management reports
- Perform guest service functions including check-in, check-out, reservations, and switchboard operation
- Reconcile all Front Desk and Food and Beverage cashier's work
- Audit, reconcile, consolidate, and transmit all credit card transactions timely
- Prioritize job functions to meet deadlines
- Input and update financial information into corporate communication networks
- Monitor unusual operational or financial events and communicate with management
- Respond to governmental inquiries
- Handle guest requests and ensure overall guest satisfaction
Job Location
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