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Night Audit/Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
401(k) retirement plan with matching funds
Pet insurance

Job Description

Marriott Jacksonville Downtown is a prominent hotel located in the vibrant heart of downtown Jacksonville, Florida, renowned for its prime location in the River City district. This hotel offers a unique blend of urban excitement and comfort, providing guests and employees with access to a variety of entertainment options such as live shows, football games, concerts, and diverse cultural events nearby. The hotel embraces its dynamic metropolitan setting by offering convenient public transportation access, including options like skyline trains, buses, and electric scooters, making commuting simple and efficient for both staff and visitors.

The Marriott Jacksonville Downtown is em... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or a related field preferred
  • Basic proficiency in computer systems relevant to hotel operations
  • Ability to work night and afternoon shifts
  • Strong attention to detail and numerical accuracy
  • Good organizational and time management skills
  • Ability to communicate clearly and politely with guests and team members

Job Qualifications

  • Hotel experience preferred
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key
  • Ability to effectively deal with guest and associate concerns in a friendly and positive manner
  • Ability to access and accurately input information using a moderately complex computer system
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public

Job Duties

  • Prepare daily restaurant revenue report data by auditing point of service tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier
  • Run audit reports and journals from the front office system, point of service and the computer
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift
  • Input into the front office system revenue, expenses, allowances to generate the daily reports such as the guest ledger summary and the daily restaurant summary
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Location

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