NIGHT AUDIT - PT

Kansas City, KS, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $34,523.08 - $38,459.29

Benefits

Health Insurance

Paid Time Off

Employee Discounts

401(k) retirement plan

Opportunities for advancement

Employee wellness programs

flexible scheduling

Job Description

Hotel Kansas City, located in the heart of downtown Kansas City, Missouri, is a beacon of grand hospitality and historic luxury. Since opening its doors in late 2020, this prestigious establishment has quickly risen to prominence, earning the accolade of one of the "Best New Hotels in the World" by Travel + Leisure and becoming the city’s top-ranked hotel on TripAdvisor. Nestled within the iconic Kansas City Club Building, Hotel Kansas City offers guests an unrivaled experience that blends Victorian-inspired aesthetics with contemporary amenities. The hotel’s design pays homage to its rich heritage through preserved elements such as hand-hewn walnut... Show More

Job Requirements

High school diploma or GED equivalency required
6-12 months related experience and or training preferred
Hotel experience preferred
Ability to read and understand English fluently and speak clearly
Excellent listening and comprehension skills
Excellent written and oral communication skills
Ability to effectively deal with customers complaints and concerns in a friendly and positive manner
Ability to work overnight shifts

Job Qualifications

High school diploma or GED equivalency
6-12 months related experience and or training preferred
Hotel experience preferred
Ability to read and understand English fluently and speak clearly
Excellent listening and comprehension skills
Excellent written and oral communication skills
Ability to effectively deal with customers complaints and concerns in a friendly and positive manner
Ability to work overnight shifts

Job Duties

Acknowledge and respond appropriately to guest needs and requests
Reports as scheduled and in compliance with uniform standards and appearance
Comply with the companys prescribed safety and security policy, procedure and protocol
Promote an atmosphere of goodwill and service during all guest interaction
May answer inquiries pertaining to hotel services and directions to the hotel, area shopping, dining and entertainment
Effectively sell the hotel through prescribed standards for booking reservations
Stay abreast of hotel selling strategies and any marketing promotions, coupons, and discounts
Pre-assign rooms taking consideration of special requests or needs
Register guests and collect valid method of payment while maintaining accurate information on registration
Prepare and explain charges at time of check out and finalize guest charges
Transmit and receive messages to guests and other colleagues
Keep an accurate accounting of all cash, credit card and credit transactions
May post charges to room folios such as room and tax, food, liquor, telephone, laundry, movies etc.
May deposit guest valuables in hotel safe or safety deposit box
Communicate with applicable colleagues any status change to guest rooms, meeting or banquet facilities
May assist with valet, shuttling guests, baggage handling due to business demands
Other tasks as assigned by the Director of Rooms and Front Desk Manager

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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