Night Audit - Part Time

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

Equal opportunity employer

supportive work environment

Training and development opportunities

Compliance with federal employment laws

Inclusive workplace practices

employee recognition programs

Job Description

This role is offered by a reputable hospitality establishment dedicated to providing exceptional guest services and ensuring smooth operational processes within the hotel and restaurant environment. The company upholds values of professionalism, customer satisfaction, and efficiency, fostering an inclusive workplace that complies with federal employment laws, including protections for veterans and individuals with disabilities.

The position available requires expertise in night auditing duties, particularly focused on financial reconciliation, guest account management, and customer service within a dynamic hospitality setting. As a Night Audit professional working two nights a week, you will play a crucial role in maintaining accurate daily repor... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hotel night audit or similar role preferred
Ability to work night shifts two nights a week
Proficient in using computer systems and point of service software
Strong communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Committed to complying with attendance rules and available to work on a regular basis

Job Qualifications

High school diploma or equivalent
Previous experience in hotel night audit or similar role preferred
Strong numerical and analytical skills
Proficient in computer systems and point of service software
Excellent customer service and communication skills
Ability to handle multiple tasks and resolve discrepancies
Attention to detail and organizational skills
Ability to work independently and as part of a team

Job Duties

Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier
Run audit reports/journals from the front office system, point of service and the computer
Make corrections and adjustments and handle all computer problems that might occur throughout the shift
Input into the front office system revenue/expenses/allowances to generate the daily reports such as the guest ledger summary and the daily restaurant summary
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Greet customers immediately with a friendly and sincere welcome
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions
Promptly answer the telephone using positive and clear communication
Input messages into the computer
Retrieve messages and communicate the content to the guest
Retrieve mail, small packages and facsimiles for customers as requested
Close guest accounts at time of check out and ascertain satisfaction
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances
Post charges to guest rooms and house accounts using the computer
Comply with attendance rules and be available to work on a regular basis
Perform any other job related duties as assigned

Job Location

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