Night Audit ("Auditor/a de Turno Nocturno")

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $33,992.43 - $38,121.91
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
uniform provided

Job Description

This job opening is for a Front Desk Night Auditor position at Azul Hospitality, a renowned hospitality company known for operating premium hotels and resorts. Azul Hospitality is distinguished by its commitment to delivering exceptional guest experiences through outstanding service and high operational standards. The company is dedicated to fostering a professional and supportive work environment that encourages growth, reliability, and integrity among its staff.

As a Front Desk Night Auditor at Azul Hospitality, you will play a pivotal role during the overnight hours by recording, processing, and analyzing the day's closing financial figures and completing essential reports th... Show More

Job Requirements

  • High school or equivalent education
  • experience in hospitality industry preferred
  • experience in front desk or customer service role preferred
  • accounting experience preferred
  • ability to stand and move for up to 4 hours
  • ability to lift up to 45 lbs
  • ability to push and pull carts weighing up to 250 lbs
  • good communication skills
  • good computer skills
  • flexibility to work varying schedules
  • adherence to grooming standards
  • regular attendance
  • ability to follow safety and security protocols
  • ability to use office equipment
  • ability to manage multiple tasks simultaneously
  • good verbal and written communication skills

Job Qualifications

  • High school or equivalent education
  • experience in hospitality industry preferred
  • experience in front desk or customer service role preferred
  • accounting experience preferred
  • good communication skills
  • excellent customer relations skills
  • detail oriented
  • outstanding organizational skills
  • basic computer skills
  • computational ability
  • leadership capability
  • ability to resolve issues and analyze problems
  • knowledge of Windows OS, MS Office, PMS, PBX, Key system and POS
  • self-driven
  • strong attention to detail
  • able to work independently

Job Duties

  • Acts as the MOD during the night-time hours
  • greets and welcomes guests upon arrival
  • performs guest registration and check out procedures
  • accept payment for guests accounts
  • maintain a house bank and make a deposit and accurate reports of receipts daily
  • cash checks and exchange currency for guests
  • accurately handle cash transactions and balance a cash drawer
  • acknowledge rewards members and returning guests
  • take and manage guest bookings and up-selling opportunities
  • handle cash and credit transactions
  • handle all guest inquiries and requests courteously and professionally
  • perform all audit procedures daily
  • complete daily reports including comp reports and pace reports
  • balance all cash receipts and make deposits
  • prepare the front office for the AM shift
  • maintain all nightly reports for management
  • act as PBX operator
  • transmit and receive messages
  • ensure all wake up calls are made timely
  • assist and direct hotel guests and emergency personnel
  • post charges by hand or machine
  • make restaurant, transportation, or entertainment reservations
  • review current days arrival reports
  • attend scheduled training and meetings
  • ensure awareness of special promotions and hotel activities
  • practice safe work habits
  • ensure compliance with privacy and security protocols
  • answer inquiries about hotel services and local attractions
  • maintain lobby cleanliness and organization
  • assist in booking reservations
  • assist with handling mail and guest items
  • perform other duties assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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