Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $34,173.44 - $38,210.18
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Crescent Hotels & Resorts is a distinguished hospitality company dedicated to delivering exceptional guest experiences across its portfolio of properties. Known for its commitment to service excellence, the company pioneers innovative practices in hotel management, focusing on guest satisfaction and operational efficiency. As a thriving player in the hospitality industry, Crescent Hotels & Resorts fosters an inclusive and respectful workplace culture that embraces diversity and values the unique contributions of all team members. The organization is committed to supporting its employees through continuous development and creating an environment where open dialogue about equity, diversity, and inclusion is encouraged. At Crescent... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel night audit or related accounting role preferred
- Ability to communicate effectively in English
- Basic math and accounting skills
- Proficient computer skills
- Ability to stand or sit for extended periods during shift
- Willingness to work night shifts
- Commitment to regular attendance
- Strong interpersonal and problem-solving skills
Job Qualifications
- Proficient in English communication
- Knowledge of basic math and accounting principles
- Experience with point of service and front office computer systems preferred
- Strong attention to detail
- Excellent organizational skills
- Ability to multi-task effectively
- Customer service skills
- Professional appearance and demeanor
- Ability to work independently and as part of a team
Job Duties
- Prepare daily restaurant revenue report data by auditing point of service tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier
- Run audit reports and journals from the front office system, point of service, and the computer
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift
- Input into the front office system revenue, expenses, allowances to generate the daily reports such as the guest ledger summary and the daily restaurant summary
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
- Respond to guest complaints appropriately and implement correct service recovery to guest satisfaction
- Understand basic math and accounting skills
- Be proficient and accurate in transferring data from multiple outlets and computer systems
- Able to multi-task and keep work area organized and clean
- Make recommendations of things to do for guests and assist with making reservations
- Comply with attendance rules and be available to work on a regular basis
Job Location
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