Night Attendant

HomeTowne Studios by Red Roof is a reputable leader in the extended stay hotel industry, managing properties across 20 different states in the U.S. Known for providing quality extended hotel stays, the company ensures that its guests enjoy a comfortable and convenient lodging experience. Since 2018, HomeTowne Studios has undertaken renovations across its properties to enhance both the guest and employee experience. Their continuous commitment to improvement is evident in the upgraded facilities and refined training programs designed to promote excellence in customer service and operational efficiency. Beyond being a highly regarded hotel management company, HomeTowne Studios by Red Roof prides itself on fostering a workplace culture that values its employees, aiming to be the employer of choice in the hospitality sector. They believe the environment where their staff work is just as important as the work they do, which contributes to their positive reputation and ongoing success.

The Night Attendant role at HomeTowne Studios by Red Roof offers a starting wage between $17.00 and $18.00 per hour, reflecting the company’s competitive pay structure. This full-time position is essential to the smooth operation of the hotel during overnight hours, serving as the main point of contact for guests who need assistance outside of regular office hours. The Night Attendant ensures guest satisfaction by providing exemplary customer service, managing check-ins and check-outs as necessary, and addressing guest requests and complaints promptly and courteously. Additionally, the role involves maintaining the cleanliness and organization of the laundry facilities, conducting courtesy calls following guest check-ins, and ensuring the lobby and entry areas are safe and welcoming. This position requires a balance of hospitality skills, basic administrative tasks such as cash handling and posting charges to the property management system, and proactive problem solving to uphold the standards of the HomeTowne Studios guest experience. Employees in this position are also supported through robust benefits including health, dental, and vision insurance options, employer-paid life insurance, paid time off, and a 401K plan with employer match — reinforcing HomeTowne Studios’ dedication not only to their guests but also to their employees’ well-being and career growth. The successful applicant will be joining a dynamic and supportive team within a company that values professionalism, cleanliness, and exceptional guest interactions during the overnight hours.