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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent management company known for delivering exceptional extended stay hotel experiences. Operating across 20 states, HomeTowne Studios has established itself as a leader in quality extended hotel stays. The company prides itself on continuously enhancing its properties, which underwent significant renovations in 2018, to ensure that guests receive a comfortable and welcoming environment. Beyond prioritizing guest satisfaction, HomeTowne Studios also emphasizes creating a positive and supportive workplace for its employees, making it an employer of choice in the hospitality industry.
As a company dedicated to quality and growth, HomeTowne Studios offers competitive w... Show More
As a company dedicated to quality and growth, HomeTowne Studios offers competitive w... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- basic office skills including math, cash handling, computer skills
- basic English communication skills both verbal and written
- prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- basic office skills including math, cash handling, computer skills
- basic English communication skills both verbal and written
- prior hospitality experience preferred
Job Duties
- Conduct courtesy calls within 30 minutes after guest check-in
- assist guests with requests and complaints after regular office hours
- handle check-ins and check-outs and make guestroom keys for lost or lockouts
- assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- clean, dry and fold linen, blankets, bedspreads, etc
- provide courtesy patrol in lobby and front entrance area
- ensure exceptional customer service to all guests while maintaining guest privacy and safety
- compute bills, collect payments, make changes for guests, post charges to property management system
- complete department checklists and reports for relevant shifts
- maintain a neat, clean, and well-groomed appearance
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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