Navy Exchange Service Command logo

(NGIS LITTLE CREEK) CONFERENCE ASSISTANT

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.75
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Work Schedule

Standard Hours
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Benefits

flexible schedule
Pay rate
part-time hours
skill development opportunities
Work in military environment

Job Description

The NGIS Little Creek is a well-established organization situated in Virginia Beach, Virginia, dedicated to providing top-notch support services to military personnel, visiting dignitaries, and their guests. This organization plays a critical role in coordinating and facilitating various conferences and special activities on the military base, ensuring that every detail is meticulously handled to support smooth, successful events. NGIS Little Creek operates with a commitment to excellence and adherence to military protocols, making it a distinguished entity within the military support service industry. The current opening is for a part-time Conference Coordinator position, offering a pay rate of $16.75 per hour and a flexible schedule ranging between 20 to 34.5 hours per week. This role is perfect for individuals with a keen eye for detail, excellent organizational abilities, and a passion for supporting meaningful military events and operations.

The Conference Coordinator will be responsible for the comprehensive setup and facilitation of conference rooms specifically designed to accommodate a wide variety of events held at the base. Their duties include managing all aspects of conference room preparation, such as arranging tables, setting up food and beverage stations, preparing training aids, and ensuring all materials are available and functioning. The Coordinator ensures that all contractual agreements are met, and that the conference rooms are welcoming, efficient, and comply strictly with military etiquette and protocol. They coordinate closely with the front desk staff, providing daily updates about conference room usage and managing directional signage to guide event attendees effectively.

Additionally, the role demands proactive problem-solving during conferences, including troubleshooting issues related to ventilation, equipment, and unexpected emergencies. The Coordinator must also handle general administrative tasks like message taking, faxing, copying documents, and issuing pertinent base information to guests. After each event, they are responsible for the thorough cleanup of the conference area, ensuring furniture and equipment are returned to their proper places and that food and beverage stations are adequately cleared and sanitized.

Inventory management is a key part of the job, requiring the Coordinator to perform daily, weekly, and monthly inventories of amenities and supplies such as coffee, sugar, pastries, and fruits, while submitting reports to the site business office. The Conference Coordinator also oversees all related property and equipment, ensuring everything is in working order, conducting inventories, reporting damages or losses, and coordinating necessary maintenance or replacements. The use of the Property Management System (PMS) is critical in this position to access guest information seamlessly and process group reservations. The role may also involve securing and authorizing credit card transactions for incidental expenses related to room charges.

No prior experience is required for this entry-level position, though a high school diploma or equivalent is preferred. This role presents an excellent opportunity for individuals seeking to contribute to military support services, develop their organizational and administrative skills, and work within a dynamic and rewarding environment. The schedule is part-time, providing flexibility and work-life balance for the successful candidate. With an ongoing unposting date, interested individuals are encouraged to apply promptly to be considered for this vital role at NGIS Little Creek.

Job Requirements

  • High school graduate or equivalent preferred
  • No experience required
  • Ability to work part-time 20 to 34.5 hours per week
  • Basic computer skills
  • Ability to perform physical tasks related to set-up and clean-up
  • Must adhere to military protocols and procedures

Job Qualifications

  • High school graduate or equivalent preferred
  • No experience required
  • Strong organizational skills
  • Ability to follow military etiquette and protocol
  • Good communication skills
  • Basic computer proficiency
  • Ability to multitask and problem-solve
  • Attention to detail

Job Duties

  • Responsible for the set-up of an NHG conference room prior to scheduled activities to ensure all contractual arrangements are met and that all training aids and associated materials, table arrangements, food and beverage stations, base information, maps, etc. are set-up and in good working order
  • Provides daily updates to front desk staff of conference room usage
  • Places directional signage noting conference name and provider
  • Monitors conference in progress to ensure service provided is efficient, courteous, and correct relative to etiquette, military protocol, and contractual terms
  • Troubleshoots unexpected problems related to training aids, ventilation, and minor emergencies
  • Makes adjustments to accommodate special situations
  • During conferences may provide special services such as message taking, faxing, and/or copying documents, issuing local maps, base information, etc.
  • Upon completion of conference ensures clean-up of conference area to include returning furniture to its regular placement, storing equipment, and training aids, clearing food and/or beverage stations, and ensuring all dishware and serving trays are clean and properly stored
  • Ensures that furniture is clean and polished, waste is removed, and conference area is clean including window sills and floors
  • Orders, receives, and issues amenities such as coffee, sugar, creamers, pastries, fruits, etc.
  • Performs daily inventories to calculate monthly usage for ordering
  • Performs weekly/monthly inventories and submits to the site business office
  • Ensures all property equipment is in working order and available for inspection and records are accurate
  • May act as designated receiver for APF NAF supplies and property
  • Conducts monthly/quarterly inventory of all supplies and property assigned
  • Reports damaged or stolen equipment immediately and ensures routing maintenance is performed
  • Ensures repair or replacement of equipment as needed
  • Utilizes the Property Management System (PMS) to access guest information
  • Receives requests and processes group reservations for 5 or more persons within established guidelines
  • Secures a credit card for incidental expenses and authorizes the credit card for room charges
  • Performs other related duties as assigned

Job Criteria

Experience

No experience required


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