New Restaurant Training Manager

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $57,504.47 - $70,560.80

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) retirement plan

Employee Discounts

Travel reimbursement

Job Description

Inspire is a dynamic multi-brand restaurant company managing a diverse portfolio of over 33,000 restaurants worldwide including some of the most recognizable names in the industry such as Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. As a leading player in the restaurant sector, Inspire is not just about serving food – it’s about creating memorable eating experiences that bring people together. Rooted in a culture that values innovation, collaboration, and community, Inspire is committed to providing an exceptional work environment where employees can thrive and grow.

This is a remarkable opportunity to join Inspire as a N... Show More

Job Requirements

Bachelor's degree or equivalent experience in restaurant or retail management
Experience in restaurant or retail training, operations, or multi-unit management
Strong facilitation and presentation skills
Ability to consult, influence, and coach adult learners
Ability to work independently with minimal supervision
Excellent communication and interpersonal skills
Ability to travel approximately 75% of the time including overnight stays
Proficiency in Microsoft Office Suite or equivalent
Strong organization, planning, and problem-solving skills
Change management experience

Job Qualifications

Bachelor's degree and/or equivalent experience in restaurant and/or retail management with training, human resource, or multi-unit management experience
Experience in restaurant and/or retail training, operations, or multi-unit management
Strong facilitation/presentation skills in a virtual or in-person classroom or restaurant/retail setting
Ability to consult, influence and coach adult learners
Ability to work independently with minimal supervision
Self-accountability and autonomy
Must be able to build credibility and trusting relationships
Computer skills – Office Suite (Microsoft Word, Excel and PowerPoint) or equivalent
Strong written, verbal communication and interpersonal skills
Ability to think outside of the box to solve problems
Strong organization and planning skills
Analytical and problem-solving skills
Change management skills
Recognizes and provides feedback on better and innovative ways to accomplish objectives
Helps identify and resolve project related risks and issues

Job Duties

Participates in the onboarding process for new franchisees, manages brand specific training and provides support through restaurant open to drive long-term growth
Facilitates and delivers inspiring synchronous virtual and in-person learning experiences consistently using effective adult learning principles
Serves as an operations expert that maintains an excellent working knowledge and a high level of proficiency in the performance of all areas of restaurant operations
Coordinates and manages all aspects of scheduled sessions virtually and in certified training restaurants
Provides and documents behavior-based feedback for learners, both positive and constructive, verbally and in writing, along with recommendations around performance
Responsible for communicating pass/fail class completion status to learners and appropriate parties with integrity
Leads and manages the training process within host-certified training restaurants by ensuring consistent execution and oversight of training for new franchisees providing development opportunities for Certified Training Managers
Partners with local field teams and host franchisees to ensure consistent execution
Responsible to keep up to date on all content and changes in partnership with the Learning Design team to incorporate new products, guest service initiatives, and new processes and systems
Responsible for proactively gathering data through surveys and other resources to enable effective decision making and to improve the quality and effectiveness of training
Support the onboarding process for new franchisees and provide support for restaurant openings for new franchisees
Partners with regional and national learning team to support consistent and impactful training for initiatives

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: